Question about Compaq Presario 700 470024-192 Notebook

1 Answer

Mute all is not working

I am really fed up in resolving to get the proper driver for XP for C794WU laptop.

I had followed these steps to install Audio and Modem driver
To install audio / modem drivers, first download and install Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio (sp32646):
ftp://ftp.compaq.com/pub/softpaq/sp32501-33000/sp32646.exe

Conexant CX20549-12 Audio Driver for Microsoft Windows XP
ftp://ftp.hp.com/pub/softpaq/sp34001-34500/sp34200.exe
Note: Installing this driver may result in an error.
But continue with the following steps to get the audio driver installed correctly.
1. Click on Start and select Run. Now type devmgmt.msc and press enter.
2. Right click on "Audio device on High Definition Audio Bus" and click Update driver.
3. Select "Install from a list or specific location".
4. Click Next. Then select "Don't search, I will choose the driver to install".
daisy: 5. Click Next and then select "Sound, video and game controller" from the list.
6. Click Next and then click Have Disk.
7. Click Browse C:\swsetup\sp32400 folder and select the .inf (wisxxxx) file and click open and Continue with the onscreen instructions.

Conexant CX20548 Modem Driver for Microsoft Windows XP
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36089.exe
1. Click on Start and select Run. Now type devmgmt.msc and press enter.
2. Right click on "Audio device on High Definition Audio Bus" and click Update driver.
3. Select "Install from a list or specific location".
4. Click Next. Then select "Don't search, I will choose the driver to install".
daisy: 5. Click Next and then select "modem" from the list.
6. Click Next and then click Have Disk.
7. Click Browse C:\swsetup\sp36089 folder and select winxp folder and select the SprtHD5m.inf file and click open and continue with the onscreen instructions.

But now volume control is not working even if i do the mute all then also laptop speaker is not going to mute.
Apart of that when i use the headphone, laptop speaker is not going to mute and my microphone is also not working.

I will great if somebody can help me.

Posted by on

  • jjazzy184 Oct 20, 2008

    i am also facing same issue as mute is not working at all after i reinstalled win xp more over whenever i connect external speakers it do not mute inbuilt speakers and also the volume adjustment is not working the volume remains same whether it is set to mute or to high.This is very ridiculous .

    Is there any one who can fix this issue
    i have compaq presario C770 Tu


  • niwas Oct 27, 2008

    am also facing same issue as mute is not working at all after i reinstalled win xp more over whenever i connect external speakers it do not mute inbuilt speakers and also the volume adjustment is not working the volume remains same whether it is set to mute or to high.This is very ridiculous .

    I have compaq presario C797VU

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  • Compaq Master
  • 1,250 Answers

Go to hpcompaq site, go to support, go to live support option, there they will give you the link for exact drivers, if you have done this much try this also
how do you like the solution please rate it

Posted on Oct 27, 2008

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