Question about Dell Dimension 2400 PC Desktop

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Windows xp will not install

Hi, hope you can help. Dell does not seem to be able to help me fix this. I had a problem with IE7 and had to re install windows. After a day on the phone with dell I am still nowhere. Currently I am using an old hp with very little ram.

I have a dell demension 2400. 1.5 gb ram., changed the hard drive at dells recommendation. The problem is when it gets to 100% formated it starts all over again. Just going around in circles. Hate to waste another day on the phone with them and still be nowhere.
Thank you,

Mark Haskell
mark6241@comcast.net

Posted by on

  • mark6241 Oct 19, 2008

    Thank you Coss71, I will ask them to swap the drive they sold me.

    Mark


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Ok with the information you have provided I unfortunately can say that your computer is running to slow and your memory is not large enough to hold the updated version of windows xp.

Posted on Oct 19, 2008

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The times I have had this happen, it was a bad hard drive.
Even though you said you just replaced it, it could be a defective unit.
The problem happens when it cannot write the MBR (Master Boot Record) and it begins the format all over again. Or it hit a dead spot in the disk, and starts over.
I've had it happen at least 20 times (I'm a Sys Admin for a company).
Depending on the size of the drive, you may want to experiment by creating a smaller partition (like 10GB) and see what it does. If it blows up on a smaller partition, it is the MBR, if it works, it's a dead spot elsewhere on the disk.

1.5GB of RAM is plenty, unless you are doing hardcore gaming, or HD number crunching.
Yes, the 2400 is an older unit, but they are workhorses, and seem to run forever. (My daughter has one that is 7 years old, and it still runs every day).

Posted on Oct 19, 2008

  • Coss Oct 19, 2008

    Disk makers do have great replacement policies, you just have to contact them to ask what the procedure is.

    Some will issue an RMA, other will ship a replacement, and ask you to return the old one.

    So the first step would be to contact them on Monday morning, or check to see if they have an online form.

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Posted on Jan 02, 2017

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