Question about LG WM-2277HW Front Load Washer

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Pump not removing water

Pump will no longer remove water from machine. I removed old water and checked for debris in filter, but it was clean. I did attempt to remove water with shop vac from discharge hose going into my wall and was not able to do so. Is it common for hose from pump to discharge to become clogged? I can hear pump come on and attempt to pump water, makes a loud noise as if it might be clogged, but none is removed.

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Hi if you open/remove rear panel on washer ELECTRIC TURNED OFF/UNPLUGGED ! you will see large bore hose from wash drum to the pump ? it will be held in place with sprung clips around on each end ? now you may have some water still in pump so be ready for mopping ! disconnect this hose at the pump end you may be surpised at what you find that could be blocking/ not allowing water to gravity feed into pump for discharge ? (have had bra underwires/socks/buttons hankies etc) dont ask how the ------ did that get there but they do! also if you are unsure about the flex from pump to drain? i would not expect the debri? as mentioned to have passed thro pump impellor recheck the flex hose and the drain pipe thro wall ? for any kinks? hope this helps ?

Posted on Oct 19, 2008

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If the filter is not blocked, then check that nothing made it past the filter and into the pump impeller. Also, if the pump impeller has come loose from the pump shaft, you will have to change the pump motor. Just pushing the impeller back on will only result in it coming off again. I don't know if any adhesive on the shaft would solve that issue. I've never tried that as I didn't want a call back.
Pop the rectangular recess out from around the filter area. (putty knife at the right and left edges).
Remove phillips screws.
Tilt washer back.
Reach under washer and remove pump. (there is a tab on the bottom which locks pump onto washer base. If you break the tab, don't worry about it, the screws will hold the pump in place just fine)
Impeller does not just spin freely. It turns a third of a revolution at a time as you turn it by hand.
Remove any object or replace motor as needed. Motor held onto pump housing by three screws also.

Posted on Oct 19, 2008

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  1. Switch off the machine, unplug or disconnect the mains power to the machine and turn off the water supply to the machine.
  2. Remove the access panel on the lower right front of the machine.
3. Remove the filter and make sure that the filter is not blocked and is clean and clear of all debris. Clean as required. Note that depending on the machine type you may get a lot of water coming out of the filter when you remove it if the machine has not drained successfully. Note that if the machine has stopped and not fully drained then you may be able to drain out the excess water by removing or disconnecting the waste hose and laying it on the ground in a tray. It may take a few minutes to empty but it will save a small flood.
4. Proceed by checking the drain hose for proper connection and kinks and make sure that it is not blocked.
5. Also check that the main waste drain pipe, if you use one, is not blocked and clean if required.
6. Reconnect the power and switch the machine on.
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7. Switch off the machine and disconnect the mains power.
8. Check the electrical connections at the pump and make sure it is operational.
9. Remove the connecting hoses, and expect water to drain out and make sure the pipes are not blocked with debris or any object blockage.
10. Makes sure the pump appears clear and that the impeller looks in good condition.
11. Reconnect the hoses and then reconnect power and switch the machine on.
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Do the following.

1. Switch off the machine, unplug or disconnect the mains AC power to the machine and turn off the water supply to the machine.
2. Remove the filter access panel.
3. Remove the filter and make sure that the filter is not blocked and is clean and clear of all debris. Clean as required. Note that depending on the machine type you may get a lot of water coming out of the filter when you remove it if the machine has not drained successfully. Note that if the machine has stopped and not fully drained then you may be able to drain out the excess water by removing or disconnecting the waste hose and laying it on the ground in a tray. It may take a few minutes to empty but it will save a small flood.
4. Proceed by checking the drain hose for proper connection and kinks and make sure that it is not blocked.
5. Also check that the main waste drain pipe, if you use one, is not blocked and clean if required.
6. Reconnect the power and switch the machine on.
If the problem persists then do the following.

7. Switch off the machine and disconnect the mains power.
8. Check the electrical connections at the pump and make sure it is operational.
9. Remove the connecting hoses, and expect water to drain out and make sure the pipes are not blocked with debris or any object blockage.
10. Makes sure the pump appears clear and that the impeller looks in good condition.
11. Reconnect the hoses and then reconnect power and switch the machine on.
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Do the following.

  1. Switch off the machine and disconnect the mains power.
  2. Remove the access panel on the lower right front of the machine.
3. Remove the filter and make sure that the filter is not blocked and is clean and clear of all debris. Clean as required. Note that depending on the machine type you may get a lot of water coming out of the filter when you remove it if the machine has not drained successfully. Note that if the machine has stopped and not fully drained then you may be able to drain out the excess water by removing or disconnecting the waste hose and laying it on the ground in a tray. It may take a few minutes to empty but it will save a small flood.
4. Proceed by checking the drain hose for proper connection and kinks and make sure that it is not blocked.
5. Also check that the main waste drain pipe, if you use one, is not blocked and clean if required.
6. Reconnect the power and switch the machine on.
If the problem persists then do the following.
7. Switch off the machine and disconnect the mains power and turn off the water supply.
8. Check the electrical connections at the pump and make sure it is operational.
9. Remove the connecting hoses, and expect water to drain out and make sure the pipes are not blocked with debris or any object blockage and remove any debris or sludge.
10. Makes sure the pump appears clear and that the impeller looks in good condition ands remove and debis or sludge.
11. Reconnect the hoses and then reconnect power and switch the machine on.
12. If problem has not been corrected, then remove the pump and check that the drive coupling to the motor is OK and that the motor turns OK. If all is well then replace the pump.


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Based upon your description, the drain pump has either failed or become clogged.
To check the pump, remove the bottom access panel. There you will find access to the pump clean-out.(Large,white screw cap) Be prepared to catch lots of water. CAREFULLY AND S_L_O_W_L_Y unscrew the pump clean-out, catching and discarding the water. When the water flow finally stops, completely remove the clean-out filter. Inspect the clean-out filter, the drain hose from the tub as well as inside the pump impeller for any additional debris.

If you need further assistance, let me know
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