Unable to run messenger
Its a pity you chose to re-install - a simple toggle of the connections from 'Direct' to 'Proxy' was probably all you needed.
As for your current installation problem:-
You do not need to adjust your firewall for uploading Messenger
You need the following OS to support Messenger
Windows 2000 / XP / 2003 / Vista / XP64 / Vista64 / Windows7
If that is not an issue read on.
The problem is probably due to a mal-function of the uninstall software.The Yahoo Messenger uninstall software is notorious for leaving files and fragments behind creating conflicts with the incoming software
Close all programs when uninstalling / downloading and uploading.
If you tried to uninstall the old Yahoo Messenger program from the Control Panel and failed to back it up with a visit to the 'C' drive, you may have old software conflicting with the incoming software trying to share the same folder.
If you have Vista the whole Messenger folder should have been removed during the uninstall.
Start > Computer >> Local drive (C) >> Program Files >> Yahoo >> Messenger. - The Messenger folder should have been deleted and not seen. If the Messenger folder is still visible - delete it.
If you have a pre-Vista OS, the Messenger folder remains, and inside, only one sub-folder should be seen. This is the 'Profile' folder and contains all the message history. All other software should have been deleted.
Manually delete any other folders and files before moving on
If you have Vista you may be denied being able to delete folders - in this case you will have to disable the 'User Account Control'
Start > Control Panel (Home) > User Accounts and Family Safety > Add or remove user accounts > Continue > Go to the main User Account Page > Turn User Account Control On or Off > Continue > Uncheck control box > OK
Download 'ccleaner' and run it through a couple of times,using the factory settings and the 'Run Cleaner' control until 0 bytes are seen to be cleaned following a scan
Run the 'Registry' from the left hand toolbar but 'Save' any changes after opting to 'repair' errors.Never make changes to your Registry without saving the information.
Re-start your computer
Download Yahoo Messenger from here.
May 07, 2010 |