The power supply, or the electronics near it, fried recently. the things' not under warranty anymore, and Gateway wants $1200 minimum to fix it. My local repair shops won't touch it, because Gateway won't ship them replacement parts (having an exclusive repair deal with some third party warranty service).
got any suggestions on what I can do? and if not, got any idea what I can do with a dead 42 inch plasma display, short of burying it in a landfill?
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The battery could be drained and needed to be plugged into usb to charge. In here, the computer is the one supplying power to the MP3 player so it turns on. Try charging it further like one hour before you take it off. Also, please remember that all USB devices, especially mp3 players should be "safely removed" to avoid it being fried. To safely remove, click on the green usb icon on your lower right corner of your computer and click "safely remove device..". Wait until it tell you that it is now safe to remove your usb device.
Now if it still wont work, the player might be defective and since it is still new, please dont hesitate to return back and ask for replacement as this player might give you other problems later on. Since it is under warranty it would save you further cost.
you probably fried the entire thing. Using the wrong power cord is a big no no as the voltage and amplitude must match or you could easily overload or slug down the product. Sorry but the best advice is learn from the mistake and use the thing for parts as that would void manufacturers warranty.
There really aren't any options for diy fixes here. If it is fully charged (it takes about 2 hours plugged in to USB) and you are operating the on button correctly and it won't come on it is likely fried. I had one fry recently when recharging on a car charger. Either a component is burned out, or the battery has finally died. Since the batteries aren't user replaceable you are pretty much limited to sending back for a replacement. If it is still under warranty the return process is fairly painless. I'm convinced the quality of these things isn't that great but then they aren't very expensive so ...you get what you pay for I guess. Mine lasted 9 months.
It's not an easy fix, and doing so would void the warranty - it would be best to call archos and see if you are still under warranty to get a replacement. If you do not want to do this, I would go to a repair shop or the Geek Squad - they will charge an arm and a leg. Unlike other electronic products, there is no way to unscrew this unit or 95% of other Mp3/Mp4 players.
Hmmm...the MP3 parts shouldn't have lined up with the iPod dock. Check that area for damage in case your son accidentally forced it. Otherwise, hold the power button for 15 seconds. That can occasionally jump-start my player, and it turns the player off even if it is frozen.
If you're still under warranty use it and send it back to the company. It's better than fixing and finding this problem or another again after the warranty expires.
You wont easily find someone here who knows a good repair person for these things specifically in you area. What is your area anyway? The best thing is to ask around. Most repair shops don't like working on tiny electronics. They don't have the patience for it, it takes too long and their eyes start hurting.... When I had something similar though I went to one shop and they knew to send me to another guy who works on small electronics, but I'm probably across an ocean from you. There's a link from the product page that says "find an mp3....repair person near you" I'm not sure it's completely functional, but you can try it and let us know.
Good luck ;]
It just had a bad current that went through it the player shouldn't fry, check the battery voltage see if its still got the original voltage if not it will be under its capacity.
Rejuvenate the battery and use the right power supply this time.
If its still under warranty take the player and its original charger back to where you got the player from and they might swap it out.