Unfortunately, I had to send my machine to a registered Brother repair shop. It was still under warranty but cost $25 to ship. If yours is brand new, I would suggest taking it back for a new one. I went without mine for a month and a half while it was being repaired. Hope it works out for you!
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You can download your manual, downloads and a help section for free on the Brother website www.brother-usa.com. under the support section. They have a great site and very informative. Hope this answers your question. Good luck
try turning it off & then back on
I've encountered the problem with my electronic sewng machine
it jams up & I turn it off & then turn it back on, that usually clear the circuit board
if it keeps doing it, I would suggest taking it to be serviced
Initially, pls try a reset. This could be accomplish by unplugging the SE-270D from the mains. After an extended period, plug back in and power on normally. In some variations, there would be a reset button/key/switch.
Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa.
If your machine bunch up the tread, it has nothing to do with timing. In 90% of the cases the problem lies with the top thread. Check your tension disks for any fluff or thread. Also check that you thread the machine correctly. The best way to check the tension is to thread the machine normally with the presser foot up. when you get to the stage of the threading the needle, first lower the presser the presser foot and check the tension by pulling the thread slowly with your right hand and adjust the tension with your left hand. On zero you should be able to pull freely and on 5 there should be enough resistance. If this is the case your machine should sew perfectly.
Hope this help
This happened to me and I eventually realized that there is a small door flap at the top near the "4" in the threading series that can get stuck open. Normally this flap goes up and down with the presser foot, but if it gets stuck open even when the presser foot is down, tapping it or closing it manually will make the error go away.