Question about Toshiba Satellite M55-S3512 Notebook

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No sound device

I have no cd i have an old toshiba that got a virus. somebody fixed it so i could use it but there is no audio in media player

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  • 306 Answers

We know you posted this twice. Give up the model number! Hold the laptop bottom up to your window and our surveillance satellite will zero in on it. still your friend, Steve

Posted on Oct 19, 2008

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Posted on Jan 02, 2017

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Annoying crackling whilst playing audio.

Try VLC media player. Or a different one than what you have now

Nov 26, 2013 | Toshiba satellite c660

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Toshiba laptop media test failure

yeah but what if you accidentally used the recovery wizard and deleted everything, partitions and all? No recovery partition left to use, and now getting... checking media [Fail]... followed by No bootable device--please restart system- I have bootable windows cd's but it won't read them for some reason, not even on a usb . this toshiba laptop is only 1 month old and daughter got virus.

Jun 19, 2013 | Computers & Internet

1 Answer

Lost sound on Toshiba Model A500 Satellite



You do not say which Operating System you are using.


Right Click on the Speaker icon bottom right near the clock to ensure the none of the audio function are muted. If any are, untick them.


The Default sond device controlling a computer's audio function can be changed when a new audio capable device like an MP3 Player, a cellphone, a media player or a bluetooth device are plugged into it. The Dial Up modem (that hardly anyone uses nowadays) can also seize control of the audio.


The precise steps that follow depend on your operating system version.


 Start > Control Panel > Sounds and Audio devices > Audio.


Click on the drop down menu to the right of the Playback Device and select the correct default  device (test the listed alternatives) > Apply > Ok.


Restart the computer and test the audio.


If this does not solve the problem , download the audio drivers, install them, restart the computer and then test the audio again by playing a tune in Sample sounds in the (My) Music folder.


Download from here (enter your full model number - A500 satellite is not enough- see underneath laptop for full model number):


Hope this helps.

Aug 24, 2011 | Toshiba Computers & Internet

1 Answer

I have this message apprear on my laptop when i try and play sound "Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device...

try playing the sound file with other media players, if still not playing reinstall ur audio driver either by dowloading the driver from internet or by installing it from ur driver cd.
if ur audio device driver is integrated or plug n play device then,
step 1:open control panel
step 2:open 'sound speech and audio devices'
step 3: in the property menu of audio devices select drivers from the tab
step 4:select uninstall driver.
step 5: restart ur computer and the audio device will be reinstalled.
if it is the problem with ur windows media player, then step 1:select option/preferences from the menu.
step 2:select devices from the tab.
step 3:test all the devices by selecting each one at a time to play ur sound file.

Jun 19, 2011 | Acer Computers & Internet

1 Answer

No sound to system media player (toshiba)

Go to Start, Control Panel, Sound and audio devices. Make sure that the mute box is unchecked. If that is fine, try reloading the driver for your media device. File may have become corrupted. See if that doesn't work.

Sep 30, 2010 | Toshiba Computers & Internet

1 Answer

Lost of media player volume after formatted due to virus attack.

check if the sound card is properly installed.
to check:
- go to start, point to computer, click manage, then click device manager. if there's a yellow sign on your audio, you need to install your audio driver

May 28, 2009 | Toshiba Satellite 2455-S3001 Notebook

1 Answer

Audio device problem


Type DXDIAG into the Run box,

Test for sound in there,

If no driver,

Device manager, click sound, update the driver in there.


Apr 15, 2009 | Toshiba Tecra S1 Laptop Notebook

1 Answer

Audio Problems

You have a failing hard drive

Jun 02, 2008 | HP Pavilion dv8000z Notebook

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My sound device isn't working anymore?

Try to reinstall the sound driver cd of your laptop.

Apr 20, 2008 | Toshiba Satellite M55-S325 Notebook

2 Answers


hi there,

you should go to device manager again but this time ask to update the drivers but instead of trusting microsoft to look for the driver, tell it to look in the cdrom that came with the laptop, of course make sure you have it inserted.

When the windows pop up select browse and navigate to the cd/dvd rom and go to drivers/audio and the correct drivers will be there.

alternatively look at the specs of your laptop find out what drivers are needed and visit the manufacturer's site for the audio drivers.

ie. dont trust MS to get the right drivers for you.


Jan 03, 2008 | Computers & Internet

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