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Hi- I think the model # is missing something, it shouldn't have a "/". I can't get the diagrams for that Model #. The drain pump is likely blocked by lint and change. If this unit has a lower panel on the front you can remove it and check to see if the front of the pump screws off. There will always be water in there so be prepared to catch the water with a pan and have towels. If the washer is full of water make sure you bail it out first or you will have many gallons on your floor. If you can get the plug out then see if there are obstructions in there and clean them out. Be sure not to strip the plug when screwing it back in or you will have a leak and need a new pump. This is usually best to have someone do it who has done a few but it will cost you a service call. Hope this helps.
Remove bottom plastic panel across the front of machine- it just clips off (use a small screwdriver or bread knife to prise off). You will now see a round filter behind this panel- unscrew anticlockwise to remove- this is the filter. Sometimes filter can be hard to remove if you have things jammed in it- give it bit of a jiggle and it should come out without forcing it.
Remember- if there is still water in the machine, this water will come out on the floor once you remove the filter- put down some towels!!
Remove the bottom casing covering the front of the machine just above the floor. Unscrew the circular cap SLOWLY- beware of vast amounts of water escaping though!
I had to use a low height roasting pan to catch water, and just unscrew the cap enough so as to control the flow of water, and enable to empty water away until its all gone. Incidentally, an old hairgrip was found to be the cause of my problem.
Confusingly, "clean pump" meant clean filter!
The pump is located in that bottom compartment under the door. There are two screws that you need to take out located in that tiny little opening and the panel will come right off. The pump is right there in front. Let me know if you have any other questions and let me know if this was helpful for you. Good luck and I am glad I could help.
ok unplug the washer remove the three screws across the bottom front of machine if you have a pedistal willbe between the pedistal and the machine. remove the access panell you will see the drain pump it has a threaded cap faceing the front remove this cap and clean out the lint trap attached clean out and debree in the pump housing you can see. reinstall cap, front cover, plug in and test.