Ok iv'e already answered something like this already in another post but i'll repeat it.
goto run / search in windows
type command or cmd
then type
c: \
then type
ftp ftp.mozilla.org
it will ask for username, which is anonymous
then it will ask for password, which is password
the type
cd /pub/firefox/releases/latest/win32/en-US
make sure case sensative, then when there type
bin
after its gone to binary mode type
get "Firefox Setup 25.0.exe"
it will download to your C: drive
then type
quit
then type exit or click the X in right hand corner.
so after download goto my computer and find it on your hd in the C:\ folder, double click and install.
this is a fix to get you on the internet again and not a fix for internet explorer, but whilst firefox is working you can visit microsoft.com and find a new version of IE to install. ps be quick as you only have a few minutes as an anonymous user, so if at any point it says failed just type
quit
then start again from the ftp command.
let me know how you get on and remember type everything as i have.
all the best
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cannot get into my web site macys insite cannot print my w2 from macys says internet exploere not working comes up all the time on different things not working
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