Question about SanDisk Sansa m240 MP3 Player

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Buttons are nonresponsive

Just got this delivered today. I have loaded music into the unit, and the track title runs across the screen. But when I push play, although the play icon shows in the top left corner, it doesn't play. The volume button is not working. Once in a while, the volume indicator moves up a bit and I hear a couple of seconds of the song, but then it slides back to the left and stops playing. Any suggestions on what I might do? Returning to Amazon is a real bear. If I can get it figured out myself, I'd like to. But if it's hopeless, I'll have to face it. Thank you.

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  • Anonymous Jun 26, 2008

    please send the driver software to my id

  • Anonymous Dec 25, 2008

    my volume button dont work it lowers but doesnt higher



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  • 175 Answers

I think thats a faulty unit so youll have to takle it back if i was you.

Posted on Jun 28, 2006


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Hey Kenny,
It could be a few issues that are causing this - you may have hit your 2 hr limit on free music on Soundcloud and would have to go to SoundCloud to delete some tracks, or perhaps the link to Soundcloud is acting off. To fix this if you go to settings on the top right of, find the band account and click disable soundcloud connect you can remove the link and try to connect them again.
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