Question about PC Desktops

1 Answer

Can't restore system to an earlier time, stuck on current.

Outlook 2007 windows won't launch. Can't find the command window to type in scan scfnow :) .Am currently backing up my whole system just in case. Done something dumb when restoring system to an earlier time (which didn't quite work, need to go back earleir) and now can only restore current time.

Posted by on

  • 1 more comment 
  • kingy 2 Oct 19, 2008

    Hi Ellin,

    Don't know if you read the entire profile, I'm on Windows Vista HOme Premuim edition and I can't e mail you as my fault is Outlook won't launch!

  • Anonymous Mar 16, 2009

    i have a trogan horse virus

  • Puneet Jain
    Puneet Jain May 11, 2010

    Are you having Window Xp or Vista?


    Let me know if you need further help to fix the issue I can solve it (email me on techin.scott at the rate of gmail dot com.) Whenever you have time we will go for remote session to fix the problem.


    Have a Nice day,


    Regards,


    Ellin

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 558 Answers

Which firewall and Antivirus running on your PC?
Do you have MS Office installation cd then go for recovery of Outlook.. just click on add remove program for Outlook and then click on repair and put the CD in. Hope it will work in this. 
Otherwise send me the Hijacklog file of your PC. (use other email account for mailing such as hotmail or yahoo)
Please can you download and run the following program http://www.neurosoftcorp.com/analyze2.php
Save it and install it on the desktop.
Run the hijackthis program and click on "DO A SYSTEM SCAN AND SAVE A LOG FILE" Button. (Despite the program name – This is a standard tool used by PC technicians to examine malicious files)
When the scan is finished, it will automatically create a log file and open it in Notepad program.
Save the log file (a text file). Most of what it lists will be harmless or essential, don't fix anything yet.
Please send the log file to me as a text attachment (its called Hijackthis.log - and located on the same place where you install Hijackthis program as above)
This will help me to locate malicious programs and other corrupt files on the PC.
  Regards,
Ellin




Posted on Oct 19, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

I need to restore my computer without disc, what should I write in command prompt?


To access the System Restore Gui from command prompt you will need to type in rstrui.exe
OR
%Windir%\System32\rstrui.exe

Other Thoughts
--------------
If you are experiencing Boot issues you will need to install a boot manager. If your system is missing a file or a file is broken, you may need to replace that file with a working version that's compatible with your OS Version.

Aug 07, 2015 | Dell OptiPlex GX270 PC Desktop

1 Answer

Computer Problem


What sort of a problem ??

Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer.
Use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System.
Configuration utility Installation restore points that occur before you install a program or a service you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:

1.Click Start, click Run, type msconfig, and then click OK.
2.On the General tab, click Launch System Restore.
3.Select Restore my computer to an earlier time, and then click Next.
4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information.
5.Select a system checkpoint or an installation restore point, and then click Next.
6.Close all other programs.
7.To start the system restore, click Next.
8.Your computer restarts.
Repeat steps 1 through 8 until you fix your configuration issue.
if this hails to fix the problem
http://support.microsoft.com/kb/307545/
restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer
Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice
Select safe mode with networking to download
you could select the option start with command prompt you should be in DOS mode black screen
type chkdsk/r/f which will scan for and attempt recovery any bad sectors and automatically fix any corrupt files on your hard drive
you should have no input while chkdsk utility is in progress any input might further damage your hard drive
or you could use another operating system
http://www.ubuntu.com/download/ubuntu/download
which can repair what windows has ruined and is unable to fix fix the problem

Sep 06, 2013 | PC Desktops

1 Answer

Dafina zeqiri supernova


What sort of a problem ?
Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer

If done properly the user should get to a screen similar to the below screen.
Select the option for Safe mode command prompt only
Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice.
To perform a system restore, follow these steps:
1.Click Start, click Run, type msconfig, and then click OK.
2.On the General tab, click Launch System Restore.
3.Select Restore my computer to an earlier time, and then click Next.
4.Calendar dates in bold are possible restore points.
Click the most recent one to view system restore information.
5.Select a system checkpoint or an installation restore point, and then click Next.
6.Close all other programs.
7.To start the system restore, click Next.
8.Your computer restarts.
Repeat steps 1 through 8 until you fix your configuration issue.

Aug 24, 2013 | PC Desktops

1 Answer

Antivirus hp


Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer.

As the computer is booting repeatadly press the F8 key as the computer is booting
If done properly the user should get to a screen similar to the below screen.
Select the option for Safe mode command prompt only
Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice
select the safe mode option
then run your antivirus if still cant get rid of the virus restart again
Use the up and down arrow keys to move the highlight to your choice.
select safe mode with networking download anti malware and microsoft security essentials
http://www.microsoft.com/en-us/download/virus-malware.aspx?q=virus
anti virus and malware
http://windows.microsoft.com/en-US/windows/products/security-essentials
If this fails you might have to go back into safe mode.
You might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System
Configuration utility Installation restore points that occur before you install a program or a service. You can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly.
This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:
1.Click Start, click Run, type msconfig, and then click OK.
2.On the General tab, click Launch System Restore.
3.Select Restore my computer to an earlier time, and then click Next.
4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information.
5.Select a system checkpoint or an installation restore point, and then click Next.
6.Close all other programs.
7.To start the system restore, click Next.
8.Your computer restarts.
Repeat steps 1 through 8 until you fix your configuration issue.

Jul 12, 2013 | HP TouchSmart PC Desktops

1 Answer

Gateway dx4710-05 will not start upgoes to repair , will not repair


Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer

If done properly the user should get to a screen similar to the below screen.
Select the option for Safe mode command prompt only
Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice.
Select safe mode with command prompt then type in chkdsk/f/r which will scan for and and attempt repair of bad files and bad sectors on hard drive
You should have no input while chkdsk utility is in progress any input might further damage your computer also
Use the System File Checker tool (SFC.exe) to determine which file is causing the issue and then replace the file.
Type the following command and then press ENTER: sfc /scannow The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
If this fails you might use the system restore option
Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer.
Use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System.
Configuration utility Installation restore points that occur before you install a program or a service you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:

1.Click Start, click Run, type msconfig, and then click OK.
2.On the General tab, click Launch System Restore.
3.Select Restore my computer to an earlier time, and then click Next.
4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information.
5.Select a system checkpoint or an installation restore point, and then click Next.
6.Close all other programs.
7.To start the system restore, click Next.
8.Your computer restarts.
Repeat steps 1 through 8 until you fix your configuration issue.

May 19, 2013 | Gateway DX4710-05 PC Desktop

1 Answer

Acer aspire ast180-ud400


You have no stated what sort of problem?

Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer

If done properly the user should get to a screen similar to the below screen.
Select the option for Safe mode command prompt only
Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice.
Select safe mode with command prompt then type in chkdsk/f/r which will scan for and and attempt repair of bad files and bad sectors on hard drive
You should have no input while chkdsk utility is in progress any input might further damage your computer also
Use the System File Checker tool (SFC.exe) to determine which file is causing the issue and then replace the file.
Type the following command and then press ENTER: sfc /scannow The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
If this fails you might use the system restore option
Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer.
Use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System.
Configuration utility Installation restore points that occur before you install a program or a service you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:

1.Click Start, click Run, type msconfig, and then click OK.
2.On the General tab, click Launch System Restore.
3.Select Restore my computer to an earlier time, and then click Next.
4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information.
5.Select a system checkpoint or an installation restore point, and then click Next.
6.Close all other programs.
7.To start the system restore, click Next.
8.Your computer restarts.
Repeat steps 1 through 8 until you fix your configuration issue.

May 19, 2013 | Acer Aspire™ T180 PC Desktop

1 Answer

Can u restore a emachines pc from the bio or boot logshelp


Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer. Use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System. Configuration utility Installation restore points that occur before you install a program or a service you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.

If done properly the user should get to a screen similar to the below screen. Select the option for Safe mode command prompt only Windows Advanced Options Menu
Please select an option: Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode Start Windows Normally
Reboot
Return to OS Choices Menu Use the up and down arrow keys to move the highlight to your choice select the safe mode option To perform a system restore, follow these steps: 1.Click Start, click Run, type msconfig, and then click OK. 2.On the General tab, click Launch System Restore. 3.Select Restore my computer to an earlier time, and then click Next. 4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information. 5.Select a system checkpoint or an installation restore point, and then click Next. 6.Close all other programs. 7.To start the system restore, click Next. 8.Your computer restarts. Repeat steps 1 through 8 until you fix your configuration issue. Hope this helps.

Dec 28, 2012 | eMachines W3507 PC Desktop

1 Answer

Www.aviraantivitus.com


Reboot the computer As the computer is booting repeatadly press the F8 key as the computer is booting If done properly the user should get to a screen similar to the below screen. Select the option for Safe mode command prompt only Windows Advanced Options Menu
Please select an option: Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode Start Windows Normally
Reboot
Return to OS Choices Menu Use the up and down arrow keys to move the highlight to your choice select the safe mode option then run your antivirus if still cant get rid of the virus restart again Use the up and down arrow keys to move the highlight to your choice. select safe mode with networking download anti malware and microsoft security essentials http://www.microsoft.com/en-us/download/virus-malware.aspx?q=virus anti virus and malware http://windows.microsoft.com/en-US/windows/products/security-essentials if this fails you might have to go back into safe mode you might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System Configuration utility Installation restore points that occur before you install a program or a service you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:
1.Click Start, click Run, type msconfig, and then click OK. 2.On the General tab, click Launch System Restore. 3.Select Restore my computer to an earlier time, and then click Next. 4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information. 5.Select a system checkpoint or an installation restore point, and then click Next. 6.Close all other programs. 7.To start the system restore, click Next. 8.Your computer restarts. Repeat steps 1 through 8 until you fix your configuration issue. other than that you might need to do a format and then re install your operating system Hope this helps.

Dec 20, 2012 | Dell OptiPlex GX620 PC Desktop

1 Answer

My computer says configure updates and then it automatically turns off


This will be a long process of troubleshooting and may end up of restoring your computer to a factory settings. You can try the steps below:
First is boot up to advance boot options, to do this follow the steps below: -Turn off your computer -After pressing the turn on button start tapping F8 key until you see the Advance Boot Option. -Try choosing Last Known Good Configuration if it fail try Safemode, Safemode with networking or safemode with command prompt, if one is successful use system restore to restore your computer to an earlier date but if it fails you'll need to use your Operating System Disc to use the repair option.
Here's how to access system restore incase you're able to access Last Known Good Configuration, Safemode, Safemode with networking or safemode with command prompt: Windows XP: Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore select Restore my computer to an earlier time then select a bold date on the calendar and click Next on the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer. Then click OK on the System Restore Restoration Complete page.
Windows 7 and Windows Vista: Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Restore select Restore my computer to an earlier time then select a bold date on the calendar and click Next on the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows configuration, and then restarts the computer. Then click OK on the System Restore Restoration Complete page.
If you're on safemode with command prompt: At the command prompt, type %systemroot%\system32\restore\rstrui.exe, and then press ENTER, System Restore window will pop-up then select Restore my computer to an earlier time then select a bold date on the calendar and click Next on the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows configuration, and then restarts the computer. Then click OK on the System Restore Restoration Complete page.
If all the steps above fails you need to use the recover disc or the operating system disc to do a repair on your computer. Revert back in case you need steps for using start-up repair.
Note: If the steps above and start-up repair fail there's no other option but to restore your computer to factory settings.

Apr 21, 2011 | Acer Aspire AX1700-U3793A PC Desktop

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

354 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...