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Can I do a factory reset on my Samsung Q30 Laptop

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To factory reset your laptop, Run the Samsung Recovery Solution.

Select Start > All Programs > Samsung Recovery Solution > Samsung Recovery Solution.

If windows will not start you need the Recovery CDs.

WARNING !!! Be sure to back up an data you wish to keep, this procedure will wipe it out.

Posted on Oct 19, 2008

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Method one:
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That just simple don't worry.You can reset your password from Administrator account by using bypass way. Please follow the instruction.Actually there are many ways to reset and recover your password.
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RTM - Read The Manual.

Your manual says if you can boot into windows then click Start/All Programs/Samsung/Samsung Recovery Solution

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The link below will take you directly to your manual

http://www.samsung.com/us/support/owners/product/NP-R519-FA01US

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Let me know the password error appears in your window?

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