Question about Apple iPhone Smartphone
My iPhone won't sync
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Posted on Jan 02, 2017
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If you've set up automatic syncing, iTunes syncs your device by default whenever you connect your iPod, iPhone, or iPad to your computer. If you don't want iTunes to sync your device without being prompted, you can change this setting.
You can prevent unprompted syncing for any specific iPod, iPhone, or iPad; or for all iPod, iPhone, or iPad devices you connect to your computer.
Connect your iPod, iPhone, or iPad to your computer.
In iTunes, select your device (below Devices).
Click Summary, and then deselect "Open iTunes when this Device is connected."
In iTunes, choose Edit > Preferences.
Select "Prevent iPods, iPhones, and iPads from syncing automatically."
If this checkbox is selected, any connected iPod, iPhone, or iPad won't sync without being prompted.
To sync your iPod, iPhone, or iPad when unprompted syncing is disabled, connect your iPod, iPhone, or iPad to your computer, and then choose File > Sync "Device Name" in iTunes, or click your device (below Devices) and then click Sync.
For more information, see the iPod, iPhone, or iPad User Guide or the Apple Support website.
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