Question about HP PSC 2410 All-In-One InkJet Printer

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Scanner lockup Pressed scan button on printer, scanner initiated but won't reset at end of scann. Scanner arm locked up far right with clicking sound. Is there a way to reset the whole thing? HELP!!!

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  • 234 Answers

Remove both the ink cartridges from the All-In-One.
Unplug the power cord from the All-In-One as well as the power outlet.
Now move the carriage (carriage is the one which holds the cartridge) Too and Fro till you feel the carriage is moving smoothly.(You can apply little more pressure if it does not move easily)
Then insert the cartridges close the access door.
Plug the power cord directly to a wall outlet without surg protector.(If possible connect it to a different power outlet)
Before connecting the power cord to the All-In-One press and hold the # and no 6 button and then insert the power cord, do not release the keys
until you see a message a reset (if the screen goes blank then release the keys and turn the power on)
Now try printing a test page or make a copy

If it still makes a loud noise and the message comes up as scanner failure, then either the scanner or the scanner machanisum is bad, you may have to replace the unit

Good Luck

Posted on Oct 20, 2008

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