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to change between fahrenheit and celsius
The temperature is preset at Fahrenheit, but can be changed to
To Change: Press and hold CUSTOM BROIL for 5 seconds. A
tone will sound and “C” will appear on the display. Repeat to
change back to Fahrenheit. To remove, press UPPER OFF,
LOWER OFF or OFF/CANCEL. you can click on the link for guide http://www.ajmadison.com/ajmadison/itemdocs/8300609.pdf
sounds like your probe connection may be shorted. Can you inspect the probe itself, and perhaps do a test for continuity with an ohm meter? Also, you might be able to disable the probe in the menu settings, and run it on manual, just for a test.
Do you still have the user's manual for this unit?
I'll start by saying your post indicates it is a Whirlpool oven, however if you could post the complete model number I can speak directly about possible remedies instead of generalizing... **Though it may not be necessary as I believe your disply may be set to Celsius (centigrade, like Canada and Europe) instead of Fahrenheit since 260C equals 500F thus it tops out at 260...most ovens will not exceed this temp unless in a self clean cycle.**
I suspect if you refer to your operator/owners manual it likely will instruct you how to change it back to display the temperature in Fahrenheit. Thank you for choosing FixYa. I'll need to watch for your reply before moving forward.
Press (precise)clean for 5 seconds, display shows temp Celsius press it again for 5 secs display shows temp Fahrenheit, press off/cancel to store I hope I have been of help but please do not hesitate to ask if you have any further questions. I appreciate your vote if you appreciate my reply.