I need to re-install base disc

I'm afraid you're out of luck. I was in the same boat, wanting to install the Magic Box on another computer ... but the company is out of business, and you need an access code when installing the software. You may know this by now, since it looks like you posted the question a couple months ago. However, I found out there is a way to upgrade your 330 so you will not need the Magic Box! If you are interested in the information, I'm happy to share. I don't know how this forum works, whether you can contact me back to ask for details?? I see 2 other posts with the same type of question, so I'm posting the same response on all 3.

you need to upgrade to a newer version, probably 6D.... see your authorized Pfaff/Viking dealer for upgrade options.

You can't. In fact I doubt that the software for the Janome 10000 will run on the newer computers.

if the sewing machine repair shop knew the machine needed a clutch
adjustment, then why didn't they fix it. or if they said they did & it's not
fixed, I'd call them & ask them why the machine is still doing the same
as it did?

There are now several versions of the basic Futura software and AutoPunch available on the market. The most current is version 1.0.0.2. To determine what version of either software you have, you will find this information around the inside rim of the CD at approximately 4 o'clock. Before loading any of the Options into your computer, check the version and then follow the steps below. The following steps will update your software so that you will now have the latest 1.0.0.2 version of the basic program and all options.

To load base software 1.0.0.0 with AutoPunch 1.0.0.0 or base software 1.0.0.1 with Autopunch 1.0.0.1

• You must use bobbin part number 085128. This bobbin is specifically designed for the Futura CE-100 and CE-200.
• Load Base software (have machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
• Turn on Futura machine and double left click on Futura icon to open program
• Close program and turn off the machine
• Install Autopunch and leave the CD in the tray
• Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
• Double left click on the desktop download icon to install update
• Turn on Futura machine and double left click on Futura icon to open program
• Type in the Access code from Autopunch jewel case and then left click on the check mark to open program
  

To load base software 1.0.0.0 with AutoPunch 1.0.0.1 or base software 1.0.0.1 with Autopunch 1.0.0.0

• Load Base software (have machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
• Turn on Futura machine and double left click on Futura icon to open program
• Close program and turn off the machine
• Install Autopunch and leave the CD in the tray
• Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
• Double left click on the desktop download icon to install update
• Turn on Futura machine and double left click on Futura icon to open program
• Type in the Access code from Autopunch jewel case and then left click on the check mark to open program

To load base software 1.0.0.0 or 1.0.0.1 with Autopunch 1.0.0.2

• Load Base software (have machine set-up for embroidery with USB connected to both machine and computer- machine turned OFF)
• Turn on Futura machine and double left click on Futura icon to open program
• Close software and turn off machine
• Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
• Double left click on the desktop download icon to install update
• Install Autopunch using Installation Wizard - leave CD in tray
• Turn on Futura machine and double left click to open program
• Type in Access Code from Autopunch jewel case and then left click on check mark to open program

To load base software 1.0.0.2 with Autopunch 1.0.0.0 or 1.0.0.1

• Load Base software (have machine set-up for embroidery with USB connected to both machine and computer- machine turned OFF)
• Turn on Futura machine and double left click on Futura icon to open program
• Close program and turn off machine
• Place Autopunch CD in tray but CANCEL Installation Wizard
• Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
• Double left click on the desktop download icon to install update
• Turn on Futura Machine and double left click to open the program
• Type in Access Code from Autopunch jewel case and then left click on check mark to open program

To load base software 1.0.0.1 with Autopunch 1.0.0.1 with Hyperfont 1.0.0.2 or Photo Stitch 1.0.0.2

• Load Base software (have the machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
• Turn on Futura machine and double left click on Futura icon to open program
• Close program and then turn off the machine
• Install the Autopunch program and leave the CD in the tray
• Turn on Futura machine and double left click on Futura icon to open program
• Type in the Access code from Autopunch jewel case and then left click on the check mark to open program*
• Close program and then turn off the machine
• Download appropriate update for Windows version from the Futura-Support.com updates and save to desktop
• Double left click on the desktop icon to install update
• Turn on Futura machine and double left click on Futura icon to open program
• Close program and then turn off the machine
• Install HyperFont program - leave CD in tray
• Turn on Futura machine and double left click to open program
• Type in Access Code from HyperFont jewel case and then left click on check mark to open program*
• Close program and then turn off the machine
• Install PhotoStitch program - leave CD in tray
• Turn on Futura machine and double left click to open program
• Type in Access Code from PhotoStitch jewel case and then left click on check mark to open program*

* Must open the program after installing each Option with CD in tray and type in Access Code before installing next Option.

To load base software 1.0.0.2 and adding all Options - Hyperfont 1.0.0.2, PhotoStitch 1.0.0.2, Autopunch 1.0.0.2 and Cross Stitch 1.0.0.1

• Install Base software (have machine set-up for embroidery with USB connected to both the machine and computer- machine turned OFF)
• Turn on Futura machine and double left click on Futura icon to open program
• Close program and then turn off machine
• Install Autopunch program and leave the CD in the tray
• Turn on Futura machine and double left click on Futura icon to open program
• Type in Access Code from AutoPunch jewel case and then left click on check mark*
• Close program and turn off machine
• Install Hyperfont program and leave the CD in the tray
• Turn on Futura machine and double left click on Futura icon to open program
• Type in Access Code from HyperFont jewel case and then click on check mark*
• Close Program and turn off machine
• Install Photo Stitch program and leave the CD in the tray
• Turn on Futura machine and double left click on Futura icon to open program
• Type in Access Code from PhotoStitch jewel case and then left click on check mark*
• Close program and turn off machine.
• Install Auto Cross Stitch program and leave CD in tray
• Download appropriate update for Windows version from the Futura-Support.com updates (Fut_sp2_Options.exe) and save to desktop
• Double left click on the desktop download icon to install
• Turn on Futura machine and double left click on Futura icon to open program
• Type in Access Code from Auto Cross Stitch jewel case and then left click on check mark*

* Must open the program after installing each Option with CD in tray and type in Access Code before installing next Option.

If you have installed on an old computer then the amount of space required may not be enough due to the size of the hard drive. To run modern software etc. you will need at least 350Gb hard drive and run 2 to 3 Gb of RAM. And as systems move on these requirements will only get larger. If you have an old system you want to continue to use I would recomend using a LYNUX based program like DSL (Damn Small Lynux) download for free and can be run from a CD, freeing up more space on a small drive. Hope this helps ;)

Vista is notorious for being flaky regarding embroidery software etc.....have you had advice from the Singer Dealer where you bought the machine ? Find your local dealer HERE

Singer USA Customer Support should have solutions for these things by now too and I recommend you hound them if they cannot easily suggest what to do. Vista is some years old now, not the first few weeks of release !

Just get a disc much easier. If you live in SA give me your adress and I will send you a copy as well as the Autopunch software.

send mail with adres to [email protected]

Try to unistall the previous version on your computer before installing the copied software. If you are talking about the basic Futura software, there are no access codes, but if you want to install autopunch or hyperfont you will need the access codes.

When I looked at Futura's website yesterday getting information on installing this software on a Vista system, there are a number of things that you have to do, not just download and install the Vista patch.  After you install the Vista patch, instructions are given on how to set the program to run in WIN XP mode and then you have to install the XP patch.  Check the website for the specific instructions.  Now if I could just find a copy of the base software to install (my mother-in-laws computer crashed and no one can find the install CD -- we found the other one and the DVD video disk but not the install).  Singer wants to sell me the program again for $269.