My mp3 player is frozen

Hold the menu/power button for 15 seconds.

I know the problem has already been solved, but just incase anyone else encounters this problem:

There should be a little switch on the bottom of your gigabeat. switch it to the opposite side and the gigabeat should turn off. Leave it off for a few seconds, then switch it back and turn your Gigabeat back on. This should work.

i had the same pro. Just get the battery out and then restart, it will work

yes if you just hold the power button for like 20 seconds then it will work again! THANKS!!! =)

Guest... I want to thank you! I was having the issue! thank you soo much!

My MuVo2FM MP3 player is frozen . With the menu buttons pressed and battery reinstalled it just allows to scroll up to recovery mode . But later even if you select erase or format etc nothing happens. When connected to the computer through the USB the cmputer doesn't even recognise the hardware of the MP3 player. Please help me.
Jacob

If ur mp3 frezzes just hold on to the power button for at least 25 seconds...it will turn off..and it will work once again when u turn it on.This really works:)

All you have to do is hold down the power/menu button for 15 sec. it works every time!!!!

all you have to do is hold the power butten down for about 45 seconds this will restart the sansa but keep all ur information.

TUST ME IT WORKS :D

You should hold the power and volume button at the same time until it restarts

Hold down the power button and the volume up button at the same time...should shut it down if it freezes.

Press the on/off button for 10 seconds and wait a minute or two then turn it back on and it should work just fine.

there is a reset button on the bottom of the unit. stick a paperclip inside the hole and it will shut down, then just start it back up as usual as mine did the same exact thing, Dell DJ Pocket

They all never worked for me. so here is my solution:

Disconnect the player from the computer if it is connected.

Please copy and paste the following link into your web browser address bar, and then click Go or hit your Enter key.

When prompted, choose the option to Save the file to your Desktop.http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exeOnce you have downloaded the file, please follow these instructions.

1)Double click on My Computer so that you can see it on your screen.

2) Turn the player off.

3) On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see Orange.

4) On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under My Computer called 16MB FORMAT. Once you see that icon you may release the Record button.

5) Double click the file you downloaded earlier and run it. Follow all of the on-screen instructions, and when you get to the prompt where it asks you whether you would like to Format it, choose Yes. Once it is done, click Finish.

6) Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.

7) Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.

Well, the solution the tech support gave to me.

Hope this works

I pressed the on/off button for 10 seconds like you said and waited for a minute and it came back on.

2 every 1 the only solution 4 a frozen mp3 player iz holding down the start/menu button 4 15 sec dont listen 2 any thing eles it worked with mine !!!! it should with yours

Interesting solutions.

My machine had frozen up completely -- the blue ring was lit and the screen was glowing bright black, but beyond that, nothing.

I had held the power button for about five seconds, the time it would normally take to shut down, and got no response.

So, I unscrewed the back, pulled the battery out and put it back together. Machine working perfectly.

All youve gotta do is press the reset button and it fixes it and keeps all the songs and pics youve got!!!

just let leave it alone and let the battery die.. and charge it back it up and its as good as new

seemed to work for me too, thanks!

I have a Toshiba Gigbeat and I turned the battery off then back on (it's located on the bottom of the player) and I was rockin in no time.

Havwe tried reinstalling the software? if not do that and see if your hardrive has gone by listining putting unit againts your ear and if you hear a clicking noise its damage if not its ok and just reintall the software.
Good luck.

I had the same problem with my zen and put a pin in the tiny hole marked reset and it switched off and rebooted. Didn't lose any of my music.

The first piece of advice is the EXACT thing to do. Make sure it is a SLOW 10 count. Don't fool yourself by ruching it. I got to 8, and it turned off and then after a minute off, turned right back on. Perfectly.

The screen was frozen with colored streaks across it, and wouldn't turn off. This advice fixed it, straightaway.

i just called archos tech support. was told to hold down the off button for 20-30 sec. it worked.

Just hold the power button and the play/pause button at the same time for about 20 seconds it will shut off and it is as good as new

I have a philips mp3/mp4, and it wont charge when i plug it into the computer and it wont turn on at all!. How can i fix this?

try holdin da power button for like 10 sec, is dat dosent work press and hold da power and volume up button...ty for info i got this tip from guest3

none of this works mine is stuck on the freaking "shutting down" wont do anything. ive tried with a paperclip, holding down this and that, it just wont work for me :( UGH

yup it works i did it

just hold the power

mine also froze! at the end of a book. everything on the display just stopped in time I pluged it into the charger and the computer Nothing FROZEN!! any ideas

Yep, just holding down the power button and waiting to turn it on works great. :D

This works!

Ahh, this just happned to me! I was thinking about leaving it on and letting it die but I just finished from a full recharge yesterday and it'd probably be on for like 2 days staight. I was holding down the power botton every now and then for like 5 seconds but obviously it wasn't long enough. But yeah, I don't think you'd have to hold it down for any longer than 1 minute(if you do, your Sansa must relly have problems!). It took me like 15 seconds or so.

HOLD THE ON BUTOON AND VOLUME AT THE SAME TIME FOR 10-15 SECOND
LA

Hit the reset people, it's on the bottom of the player.

If it happens again you can try to hold the menu button and the middle one at the same time. sometimes that restarts it.

yes your rite that happen to me as well i just left the battery to die out and it worked fine after that but now i have a bigger problem with it, it says "memory format error" iv tried formating it wont let me, iv tried reseting it it still dosnt work can some one please help !!!! thanks.. or email me ( xxsouthside-turkishxx@hotmail.com ) thanks

I had the same problem, and I don't know if this will work for you or not, but what I did was this: Since none of the buttons would work, not even the Power button, I let it run out of battery. Then I let it set for a day and then plugged it into my computer. At first, it wouldn't show the docked thing or anything except for the battery icon. Frustrated, I unplugged it and then plugged it in again. Then it said Docked at the top and showed the docked icon-thingy like normal. But before the docked thing came up, it said it was Rebuilding Music Library. I have no idea what this means. But I hope it doesn't happen again.

The one up topworks perfectly thanx

when i got mine for christmas it did the same thing... hold down the power button for 15seconds and it will shut down.

There's a little area at the bottom that says, reset, you take a thumbtack, and just pop it in! It will be back to working condition without losing files with no problems!

haha find ur reciept and take it 2 da shop u purchased it from and tell them it screwed up onya... maybe youll get your money back

That worked for our frozen Sansa - thanks!

take out the bateria and then put it back in

It's very esy!! Just press the reset button with a paperclip, or something like that! It worked for me

Just hold power button down for like a minute. Or let rest.

this tip just worked for me too

TRY PRESSING THE RESET BUTTON ON TH BACK DONT LISTEN OT ANYONE ELSE THIS THE ONLY SOLUTION

from where i get the software

let it run out of battery power then re-charge it