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Red rings on the console - Microsoft Xbox 360 Console

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Call 1-800-MY-XBOX and listen for Hardware > Red Lights and you will be guided from there by Microsoft.

Posted on Nov 30, 2010

  • Evan Paulat
    Evan Paulat Nov 30, 2010

    1-800-4MY-XBOX my bad

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E74


this is simular the the red ring error. the GPU (graphic processor unit) has come loose. log onto xbox.com and register a repair has an red ring error even though it hasn't done this yet. the RROD (red ring of death) warrenty is 3yrs and the will send you a replacement refurbished console for free.

Oct 15, 2010 | Microsoft Xbox 360 Console

1 Answer

What happens when you get red rings


it depends on how many red rings you have but if you have 3 red rings or the ring of death it only means that you need to call xbox for the warranty of the console

May 22, 2010 | Microsoft Xbox Console

1 Answer

Game play freezes after a min playing games and videos


this usually happens when u have the red ring of death, to make sure of that check your xbox when ur game freezes, if red rings come up u have the red ring of death. u can contact microsoft and they will wither fix ur console or send u a new one

Feb 26, 2010 | Sony Playstation 3 (PS3) Console

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When i play xboxlive it will freez then the screen will be green or red then i have to turn my xbox help


If this is what happens each time you use your your console, it might be broken. Does it have any red rings around the console's display? If that's the case, check out these links by Microsoft corresponding to the amount of red rings on your console:
1 red ring
2 red rings
3 red rings
4 red rings

They extended the warranty to three years from the purchase date for the three rings. Give them a call at 1-800-4MYXBOX and see if they can't help solve your problem. Hopefully you're still under warranty. Good Luck!

Jan 08, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox 360 freezes after being on for a couple of minutes. How do i stop this


If it freezes and then the next time you turn it on has red lights on the console display check out the corresponding Microsoft articles for the number of red rings on the display. They appear in quadrants on it.
1 red ring
2 red rings
3 red rings
4 red rings

If you do not have any rings, your console may just be overheating. Give it a while to cool down and if that doesn't work, give Microsoft a call: 1-800-4MYXBOX. Good Luck!

Jan 05, 2010 | Microsoft Xbox 360 Console

1 Answer

My Xbox 360 powers on normally I can hear the startup of my Xbox but there is no video. I have purchased new AV cables and ended up with the same result. I think that it could be my video card within the...


It may be your video output i.e. your TV. Check your console on another TV or projector. It shouldn't be your console's AV cable output if the audio works. (both audio and video come from that cable) I'm not completely certain you can solve it if it's your console, unless you send it in or pop up the case and mess with it (which is inadvisable). Give Xbox a call and they'll help you troubleshoot it- 1-800-4MYXBOX. If your still within your warranty years, and it needs to be sent in, you shouldn't be charged. Good Luck!

P.S. If you've got red rings around the display, check out these links:
1 red ring
2 red rings
3 red rings
4 red rings

Jan 05, 2010 | Microsoft Xbox 360 Console

1 Answer

1 red ring and will not read any disc


I believe this is the red ring of death that the Xbox is famous for. There was an extended warranty put out by Microsoft to cover what seems to be failure prone console but I'm not certain if you would still be covered. Check their official site for the red ring of death but most people I know tend to purchase a new console rather than repair it. Don't feel bad, some people are on their 3rd console in 4 years.

Jul 24, 2009 | Microsoft Video Game Consoles & Games

2 Answers

Xbox360 rings of death red rings when i turn on the console. can you help?


If you only have two red lights that means your xbox is overheated I had this trouble and took mine out to the air compresser and blew massive dust out of it,It's been 2 months now no lights.

Jan 07, 2009 | Microsoft Xbox 360 Console

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Xbox 360 2 rings


One red light signifies a major hardware failure or system error[4] , depending on which hardware failure or system error it is depends on how the problem can be fixed but in some cases there is no easy recovery and the console must be repaired or replaced. Two means the console is overheating and must be switched off and left to cool. Three, the infamous 'Red Ring of Death', means a general hardware failure and the console must be sent to Microsoft for repairs. All four red lights simply means that the console cannot detect its AV cable.

Nov 23, 2008 | Microsoft Xbox 360 Console

1 Answer

1 red light flashing


1 red light indicates that there is general hardware related problem with the console, 2 red lights indicate the overheating of the console, 3 red lights indicate the red ring of death and 4 red lights indicate that you need to tighten your AV console wire. If you get any of the problems and your system is under warranty, you can ship your console directly to Microsoft and you will get back your Xbox 360 red ring fixed by the manufacturer, however it might take more than a month and you will also have to bear the additional shipping charges. If your warranty period is over, you will have to pay additional amount of $140, if you choose to send the Xbox 360 to Microsoft for red ring fix. Further you will have to also bear the shipping amount and wait for at least a month for getting your console back. However, you can avoid this and can repair your console your own. There are many good guides available at Internet and you can go through any one of them and can fix Xbox 360 red ring problems your own.

Oct 22, 2008 | Microsoft Xbox 360 Console

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