Question about Gateway MX6421 Notebook
All of a sudden my Compaq Presario would not boot. I attempted to do a recovery with my set of five System Recovery Discs. But after I inserted Disc #4, I started getting error messages indicating "problem with extracting. . ." a number of files on that Disc. These were all files relating to windows\I386\MSA...
I ran the Recovery Discs no less than 6 times, trying both the full recovery and the standard recovery, and each time it "stalled" at Disc #4 when the errors messages started popping up.
Is there a problem with the Recovery Discs, and how do I work around this?
At this point, you can try to clean your disk # 4 and see what happen,
or try to make a copy of disk # 4 (if you can copy the disk) and try again.
1) Contact your customer support and ask for a new set of disks.(or only # 4)
2) Boot your computer with another OS disk (win XP)
3) Boot your computer with some utility disk
Posted on Oct 19, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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