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Lens Error - Restart Camera

I have very frequent lens errors. What are causes? Where to get service?

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  • hdmorgan Oct 19, 2008

    My camera is a Canon S3 IS

  • hdmorgan Oct 22, 2008

    Have sent the camera for repair. Thank you for the response, a bit late.

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1 Answer

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  • Master
  • 10,594 Answers

Let me know model number and brand of your camera having problem with lens to provide you help.


Posted on Oct 19, 2008

  • 1 more comment 
  • Shahid Electronics
    Shahid Electronics Oct 20, 2008

    Thank you very much for rating "Inappropriate" as it damaged my ranking and score badly on website.

    Your camera has problem in lens mechanism and requires new lens. You should contact Canon service center for lens assembly replacement. Click Canon Contact to ask nearest Canon service center.

    Do you mind to reconsider rating of provided solution???



  • Shahid Electronics
    Shahid Electronics Oct 22, 2008

    Any update in camera problem?

  • Shahid Electronics
    Shahid Electronics Oct 22, 2008

    Thanks and good luck.

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Lens error restart camera canon SX10IS


Here are some troubleshooting steps for a lens error. And here's a video summary of those steps:

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Canon sd850 is lenz cover partialy closed. Turn on says " lenz error. restart camera. Then shuts itself off.


u have see the user guide if its not help then reset your camera on the factory setting

thanx using fixya i hope it can help u

Sep 06, 2008 | Cameras

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I have a canon Powershot A480. It keeps coming up with the faultLens Error Restart camera. How do I do this


Service & Support Issue: Camera displays "Lens error, restart camera" on the LCD monitor.
Solution: Possible solutions for a Lens Error message PowerShot A480.

The "E18" or "Lens" error message indicates an error that involves the lens unit or lens cover.
This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera. Solution
Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area:
  • Hold the camera so that your fingers do not touch the lens unit when you are shooting.
  • Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.
If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred. Please click here to set up service for your camera online.

Jul 25, 2010 | Canon PowerShot A480 Digital Camera

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LENS ERROR, RESTART CAMERA...


CANON IXUS 561
Lens sometimes does not extend and error message 'lens error restart camera' appears when camera is turned on. This does not work without several tries and much button pressing. Problem is not caused by finger(s) in front of lens barrel.

May 20, 2010 | Canon PowerShot A560 Digital Camera

1 Answer

Lens error, restart camera error comes up and lens


not able to get opendand the sensors of the lens unit not able to conform the position of the lens,is due to the damage of the gears/mechanism of the lens fuction,so get it serviced/replace lens unit

Mar 03, 2010 | Canon PowerShot A480 Digital Camera

1 Answer

Lens error restart camera error


Hi,

I agree but there is nothing a consumer can do :(

The best solution you can try would be :-

Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area:
  • Hold the camera so that your fingers do not touch the lens unit when you are shooting.
  • Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.
If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred. It would be better to get it repaired by Canon service center. Also, it should be free of cost if under warranty.

Thanks.

Sep 06, 2009 | Canon PowerShot SD1000 Digital Camera

1 Answer

Lens error, restart camera.How can I restart the camera IXUS 60?


Hi,

Since the camera is locked after lens error, you will restart camera removing batteries.

If this does not help, then you are in one of the following conditions:

Lens error and lens does not retract.
Try helping lens gently back in while you turn off the camera holding the button at same time.

Lens error and lens do not extend.
Restart the camera , and try gently tapping the camera back with the palm of your hand whilst restarting camera at same time.

If that does not help, then one part on the camera lens assembly is broken or out of place, or dirt inside lens mechanism caused the fault.

The lens must be disassembled by a technician to fix the problem.

If the problem is not fixed swapping batteries and resetting, then the camera must be taken apart and tested by a technician.

Here you can get a quote on repair: Repair



Aug 22, 2009 | Canon Cameras

1 Answer

Lens error, restart camera


Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Apr 28, 2009 | Canon PowerShot SD850 IS Digital Camera

1 Answer

Sytem error 10


Hi - I found this info on the Nikon Australia website:

"System Error" or "Lens Error" message in LCD monitor trnsp.gif Question My COOLPIX camera displays a "System Error" or "Lens Error" message. What should I do? trnsp.gif Answer Having a "System Error" or "Lens Error" message displayed on the camera's LCD monitor would generally indicate that your camera needs servicing. A System Error is a general error which can be caused by many things: lens problem, CF Card problem, general camera failure, etc. To troubleshoot, please try the following:
  1. Use the memory card that originally came with your camera (or a Nikon approved card).
  2. Remove and replace the battery.
On the other hand, a Lens Error generally means that an error has occured during the lens operation. To troubleshoot, please try the following:
  1. Turn off the camera.
  2. Remove and replace the battery.
  3. Turn on the camera.
If the above tips do not help, your camera must be sent to our Nikon Authorised Service Centres, there are no user serviceable parts in our Nikon COOLPIX cameras. We apologize for any inconvenience caused and we will do everything to repair your Nikon camera as quickly as possible. Click Here for our Nikon Authorised Service Centres details.


Sort of like a Windows Restart to reset the memory.

Hope this helps.

May 09, 2008 | Nikon Coolpix 4600 Digital Camera

4 Answers

Lens error, restart camera . ..


I found this on the Canon Website, don't know if this will help.


Issue: Lens will not move and camera may display an E18 or "Lens" error.

Solution: Possible solutions for an E18 or Lens Error message PowerShot SD600

The "E18" or "Lens" error message indicates an error that involves the lens unit or lens cover.
This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera. Solution
Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area:
  • Hold the camera so that your fingers do not touch the lens unit when you are shooting.
  • Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.
If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred For toll-free technical support, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 8:00 a.m. - 12:00 midnight. EST, Saturday 10:00 a.m. - 8:00 p.m., excluding holidays). Good Luck

Mar 25, 2008 | Canon PowerShot SD600 Digital Camera

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