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Natural gas fireplace, pilot lights fine, won't kick on main burner. Remote ok, hear click when remote temperature is elevaled above current.

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Thermocouple is bad . replace it.

Posted on Oct 19, 2008

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Our gas fireplace's pilot light is on, but when I turn the switch, the fire doesn't come on. It used to come on after turning on the switch and off and on etc. Now nothing.

Posted on Nov 12, 2008

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1 Answer

Gas fireplace won't light


Your fireplace does have a pilot. It is either millivolt, where you manually light the pilot and use a remote or wall switch to light the logs
or is IPI where it still has a pilot light but the reote or wall switch lights the pilot first then the logs. The second version has a non-standing pilot. In either case, it sounds like a pilot assembly issue. When you "throw the switch", do you hear clicking inside the fireplace? If so and it does not light, you may have a pilot assembly issue. If there is no sound at all, then you may have a bigger issue with the control module. The only sure way to know which is the culprit is to have a certified technician come oput and examine your fireplace.

Feb 02, 2014 | White Mountain Hearth Empire Tahoe 36...

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Fireplace burner won't stay on


try cleaning the pilot sounds like its a short pilot and when the burner comes on it pulls the gas from the pilot light .

Feb 22, 2013 | Heating & Cooling

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Napoleon Fireplace propane Pilot won't light main burner even though gas flows in?


  • I'm going to assume your fireplace has a pilot light.
  • Follow the little holes in the burner that lead to the pilot light.
  • Make sure the pilot flame is pointing directly at the closest burner hole. (adjust if necessary).
  • Often, you will need to sprinkle a layer of "glowing embers" in this area. The embers will help the gas travel to the pilot light and ignite.
  • Always start your propane appliance on "High" never "Low". Cold propane likes to drop to the bottom of the firebox and accumulate until it reaches the pilot (this is called delayed ignition). Keeping it on "high" will help the fuel travel over to the pilot without buildup.

Jan 21, 2013 | Napoleon 36" Zero Clearance Top/Rear Vent...

1 Answer

Ambient remote control 5884 won't turn fireplace on and off


  • Make sure your valve is in the "on" position and not "pilot".
  • Install fresh batteries in both remote and receiver (remotes are finicky about good batteries.
  • Ensure the switch on your receiver is in the "remote" position.
  • Follow manual to re-sync handheld to receiver if necessary.
  • A burner not lighting could also be the fault of the appliance (bad thermopile). Check this too, and replace if needed.
  • Replace remote if necessary: Universal Fireplace Remotes

Dec 28, 2012 | Ambient Tech. Rcmt Manual Fireplace Remote...

2 Answers

My remote won't control the fireplace. Do you have to program it


Normally, it comes programed. Before trying to reprogram it ...First, be sure you have the leads from the black receiver box connected to the proper terminals on the control valve of your gas fireplace. Secondly, be sure ALL the batteries are installed properly (i.e. facing the right direction). Do you get a beep when you press the Mode button on the hand held remote? If you do, the problem is some where else.

If you gas fireplace has a rocker switch in the control compartment that was used to turn the burner on and off ... Is it a 2 position switch or a 3 position switch? If it's a 2 position switch, be sure it's in the ON position. If it's a 3 position switch, it should be in the middle position. Is the gas control valve knob turned from Pilot to the ON position? Is your Pilot Light burning? It has to be for the remote control to work.

To test the whether or not the remote is connected properly, push the slide switch on the front of the black receiver box to the ON position. If you pilot is burning and the control knob for the burner is in the ON position, the burner should then light. If it doesn't then I suspect the wiring from the black receiver box to the control valve is not connected to the proper terminals. Or a rocker switch is in the wrong position. If all this fails contact SkyTech Technical Service @ 888-672-8929.

Jan 10, 2011 | Skytech 3301 Thermostatic Gas Fireplace &...

1 Answer

Pilot lights get almost no gas flow to the burner.


Probably a bad regulator or regulator needs adjusting. Call your natural gas company to do this.

Jan 30, 2010 | Napoleon 36" Zero Clearance Top/Rear Vent...

1 Answer

Temco DV6400N fireplace will not turn on. Pilot


Do you have a remote that turns the unit on and off
and has different heat settings? Could be the batteries are bad in remote

Jan 02, 2010 | Heating & Cooling

3 Answers

My heat n glow fireplace comes on fine with all burners running but shuts off about 5 seconds later. it seems the sensor that detects a flame thinks the fire has not started and shuts down the gas. Is...


You may have a few sensors, one may be a thermopile that energizes the pilot. It is a very thin but long bulb located in the pilot flame. Then you may have something called a thermopile which is also located in the pilot flame that energizes the main gas valve. It is a larger diameter bulb and will have metal wrapped wireg going to the gas valve. If the pilot stays on but the flame goes out under the logs, change your thermopile and look for a bad connection at the gas valve or switch. If both the main burner and the pilot goes out you may have a gas valve problem or a plugged vent pipe. If the flame just disappears it is most likely a gas valve. If the flame changes colors and lifts from the burner, that is a sign of a plugged vent. Good luck.

Nov 04, 2009 | Leisure HOMEPRIDE Electric Fireplace...

3 Answers

Black soot on glass and black smoke comes out


Remove the burner and clean all holes ,typically at the end of the burner is a cheep sheet metal valve.This valve adjusts the air to gas mixture by rotating it to increase or decrease the combustible air intake.Air must be sucked into the burner as natural gas is injected into it, this makes for a clean flame,The flame should be blue with small yellow tips.If the flame is long and yellow and sooty increase the air intake on the burner valve.

Jan 26, 2009 | Napoleon 36" Zero Clearance Top/Rear Vent...

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