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Epic Z - Water coming out the front soap tray

We have had the laundry room soaked with water three times recently and finally tracked down the problem to water coming out the front of the push in soap tray. We witnessed it happening today (during the initial filling) and pushed the tray back in, which stopped it.

To our dismay, it must have leaked again during the rinse cycle, because the floor was soaked.

Has anybody else had this happen? We are contacting Maytag for help.

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  • Anonymous Jan 23, 2009

    Not only tray, but pipe to drum clogged. I am going to try washing soda to dissolve the gung that I cannot reach.



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  • Master
  • 958 Answers

You can try pulling the soap tray out and clean all the old detergent and softener in there. they do clogged the outlet of water for the water to overflow.

check also where the soap box is inserted. it would also have lots of dirt.

tnx 4 using fixya,

drcool

Posted on Oct 19, 2008

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6ya6ya
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Posted on Jan 02, 2017

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This is usually indicative of soemthing blocking the flow of water out of the soap tray, down the connecting pipe and in to the drum chamber.
The soap tray doesnt have any seals as water should just flow into the tray, wash out the soap / fabric softner, and then flow out the back of the tray and down the connecting pipe. When working correctly, there is no pressure or water back-up to cause the water to reach the front of the soap tray.

Take out the tray - your machine user manual will show you how, and check both the tray itself and the "hole" it slots in to for either a build up of solidified soap powder, or some other foreign object. If still leaking, remove the tray again and try to get your hand (a woman's or teenager's hand being smaller is best) down the large oulet at the back of the "hole" the tray slots in to to feel for a blockage.
Do you have young children ? A washing machine soap tray is a great place to hide things !

Occasionally, if the smaller pipes that deliver hot and cold water to the tray come adrift, this can spray water at the front of the machine. This water then has only one real way out - via the soap tray "hole". Most often this will be the cold water pipe as this has higher water pressure to cope with. The only way to check this is to take the top of the machine off.

If after all of the above it still leaks, you'll either need to dismantle the machine enough to see the back of the soap tray "hole", connecting pipe and drum chamber for a better look for problems, or call an engineer.

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This is usually indicative of soemthing blocking the flow of water out of the soap tray, down the connecting pipe and in to the drum chamber.
The soap tray doesnt have any seals as water should just flow into the tray, wash out the soap / fabric softner, and then flow out the back of the tray and down the connecting pipe. When working correctly, there is no pressure or water back-up to cause the water to reach the front of the soap tray.

Take out the tray - your machine user manual will show you how, and check both the tray itself and the "hole" it slots in to for either a build up of solidified soap powder, or some other foreign object. If still leaking, remove the tray again and try to get your hand (a woman's or teenager's hand being smaller is best) down the large oulet at the back of the "hole" the tray slots in to to feel for a blockage.
Do have young children ? A washing machine soap tray is a great place to hide things !

Occasionally, if the smaller pipes that deliver hot and cold water to the tray come adrift, this can spray water at the front of the machine. This water then has only one real way out - via the soap tray "hole". Most often this will be the cold water pipe as this has higher water pressure to cope with. The only way to check this is to take the top of the machine off.

If after all of the above it still leaks, you'll either need to dismantle the machine enough to see the back of the soap tray "hole", connecting pipe and drum chamber for a better look for problems, or call an engineer.

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