Question about Creative Labs ZEN Vision:M Digital Media Player

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Series M down

Player will not reset. Screen reads "rebuilding" when reset after a couple of minutes it says"firmware problem". Anyone have a solution? Coputer does not reconize it player is hooked up to it. Thanks.

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  • Anonymous Oct 26, 2008

    My Zen is doing the exact same thing...it wont hook up or do anything and it is randomly deleting my music and pictures.



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Try emailing creative support.theyl send u stuff how to fix ur player firmware.if all else fails,id like to buy ur lcd.tnx

Posted on Oct 26, 2008

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My Zen M 30g keeps rebuilding....tried to reset but it won't work...I put the pin in the reset hole and it won't do anything til I pull the pin out then it comes on but is rebuilding???? Help please!!!


Hello.
Welcome to Fixya's Community.

Your Mp3 Player is Having Problem with the Firmware(Corrupted) Now you need to Upgrade it Firmware, in order to solve this problem Please follow these Steps:

  • To install this firmware
    1. Download the file into your local hard disk.( check out the link below)
    2. Close all application windows that are currently running on your computer.
    3. Connect your player to your computer.
    4. Double-click the downloaded file and follow the instructions on the screen.
  • When your player restarts after installing this firmware, the following will occur for the first time only:
    • The Rebuilding Library screen will appear.
    • Photos may take slightly longer than normal to appear.
  • This firmware supports the playback of Audible Type 2 and 4 tracks.
  • Important: to transfer Audible content, you must have AudibleManager version 5 or later installed. AudibleManager allows you to download, burn, organize, transfer and listen to Audible audio content.
Downloads:
The Firmware updater.
AudibleManager

Additional Help:
Creative Zen M 30Gb Manual Guide.

Thank you for Using Fixya.
Please let me Know if you need any further Info.
Good Luck.

Nov 09, 2009 | Creative Labs ZEN Vision:M Digital Media...

4 Answers

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get it here

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I would simply connect the player to the computer, use windows explorer to move files to laptop or external drive, then reformat and simply re-transfer the files back from the laptop.

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