Hi, thanks very much for the response. I was eventually able to work the side sliders off -- they did not want to move!... Could you point me to where I could order parts for this EPIC 6500 Electrolux? We started having problems with it was used (not by me!) to vacuum up plaster dust so I thought I'd be needing a new motor, but don't know where to order one.
What you do is open the bag cover, then lay the machine on its side. Wedge a flathead screwdriver in between the bumper and the rear plastic guide. With a mallet, strike the flathead towards the bag cover. (The front of the machine.) Until the guildes come off. After both sides are done, close the bag cover and roll the machine so it rests on its back. With 2 fingers inside of the opening where the cord comes out, pull up firmly with the other hand holding the machine in place. TA-DAH.
I wouldn't bypass the bag sensor if I were you. It's there for a reason. It sounds like your control valve is out. Change that and your problems are over. Quick and super simple fix.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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For Electrolux; Central Vacuum Attachment Kits and Hose and Tool Kits for Electrolux Attachment ... With a clean bag in, the unit starts up and immediately shuts off. If you hold ... From what I have read hear, it sounds like the motor is going. ... How can I fixmy electrolux epic 6500 SR vacuum? ..... It keeps cutting off and on.
As hooton8 stated i have the electrolux epic 6500 sr. as well and when i attempt to vacuum i turn it on and it turns off after about 3 seconds. new bag nothing stuck in tube. I turned dial to the right all the way. Works when hose is not connected..hose is clear.
If you have a 6500, the C bag is the right one. Try turning the dial on top of the vac to the smallest dot and see if the machine will run properly.
If it is still doing the same thing, take it to your Aerus/Electrolux dealer for repair. The control valve assembly (full bag control) needs to be replaced and I don't recomend that you try the repair.
This vac is prone to a control valve failure with the exact symptoms you describe. There is a dial valve on top of the machine designed to regulate how full the bag will get. The valve which sits underneath the dial on the vac likely has a broken plunger and will need to be replaced. Take it to an AERUS Electrolux dealer / shop for an experienced tech to work on.
Opening The Unit:
Remove the hose, open the door, and remove the bag. Making sure that the door is open wide enough, pull the rubber strip on each side of the canister toward the opening until they are completely removed. With a little shifting, you will now be able to pry open the top cover from the bottom. Remove the obstruction sensor hose so that you can completely separate the halves.
Note: If the strips will not move toward the front, the you will have to slide them off to the rear. You will need two screwdrivers to pry open the top rear of the unit far enough to release the back cover.
Locating The Switch:
The "trip" switch is located on the inside top cover under the power button. The trip switch is activated by the sensor valve next to it.
The problem was a sticking switch that was not being reset. The vacuum on/off switch mechanism is comprised of two switches. One is the main switch that turns the vacuum on and off. The second is a shut off switch that gets tripped when the full bag sensor is engaged. This second switch is supposed to get reset when you push the on/off switch on the outside of the machine. The full bag shutoff switch was stiff and it, therefore, was taking a couple of presses of the on/off switch to move the shutoff switch back into the running position.
Ok i found a solution for my Electrolux Epic 6000 which had the exact same symptoms as you describe. I fixed it by disabling the "bag full sensitivity adjustor" (BFSA for short, for the lack of a better term). For that i opened the case, removed the hose that was preventing me from opening complety the casing, unscrewed the transaparent BFSA mechanism.
Here's the walkthrough:
- Open the case: Open the top part of the vacuum (where the bag is)
- Remove the 2 side rubber by sliding them from the back to the front of the vaccuum
- Remove the "plastic cap" at the end of the vacuum (you can slightly lift the vacuum top part to make it easier)
- Now unplug a small air hose to be able to open the case completely.
- Find the BFSA device and unscrew it.
- Now give your vacuum a try... it worked for me.