Question about HP PSC 1315 All-in-One Printer

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HP 1315 - no director

Downloaded new drivers/software from the website (4 different times already!) and get no HP director icon, nor does anything show up in my program list. I can print, but can't access the printer thru' the computer to manage it. Please advise. (Have uninstalled and deleted all parts of the HP program each time I re-download. Also got rid of Explorer 7 as it was also noted to be a problem).

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  • kimb234 Oct 19, 2008

    Worried that I will not be able to control the printer, ie: clean heads, etc without the director.

  • kimb234 Oct 19, 2008

    Yes, I did the restart, as well as unplugging/disconnecting the printer from the computer until prompted to reattach it.

    But, I have now checked and I can scan from the computer and do maintenance, so I guess as long as it has all the functions I'll just do it the longer way without icons. It's not so bad...

    kim


  • kimb234 Oct 19, 2008

    As mentioned, HP doesn't appear in my 'program' choices. But I did the other, "right click' when it comes up under printers and faxes and that gave me my shortcut. Thanks!

  • jason May 11, 2010

    did you restart the computer after the uninstall and the reinstall?

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  • 899 Answers

If you want an icon on the desktop goto start/all programs/right click on your program/add shortcut

Posted on Oct 19, 2008

  • jason Oct 19, 2008

    or start/printers and faxes/ right click on your printer/ create shortcut

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  • Master
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The Software of HP Director comes up with the Installation CD of the printer and not available from the Online download.

Your printer will work with any application with the driver installed from online download.

Let me know if you are getting problem in running any application (viz Scanning, fax, copying etc.)

For more info you can visit this link:

http://www.fixya.com/support/r1133275-drivers_installation_problem

Regards,

Ellin

Posted on Oct 18, 2008

  • Puneet Jain
    Puneet Jain Oct 19, 2008

    Hey buddy,


    Thanks for providing this information to us.


    I think you can give me atleast helpful for advising you right at least Helpful.


    Let me know if you need further assistance for any PC Problems as well.


    Have a Nice day,


    Regards,


    Ellin

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Posted on Jan 02, 2017

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I cannot find the scanner - hp director icon in my computer and printer is also not getting started.should i install hp psc all in one printer scanner copier driver


Yes It's always better to get the updated drives.
Install the latest drivers from the website. To download:
1 Go to hp.com 2 Click on Support and Drives 3 Enter your product name or number, in this case just type in Officejet 8500 All-In-One 4 Hit go 5 Choose your operating system 6 Hit Next 7 Click on the link that says Driver - Product Installation Software 8 Save it to your desktop
But before Installing the Software, use the Disc that came with the printer so you can do an L3_Uninstall first.

To go for an L3_Uninstall:
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The Uninstall will prompt you to restart the computer once it's done. After doing so, Install the newly downloaded software.
Try scanning again, I hope this worked. :)

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Hp director does not open when i click on the icon


Hi,

After installing (MS IE 7 or MS IE 8) browser on the computer that is connected to the HP product,This issue occurs on some HP products. The MS IE 7 or 8 browsers might be incompatible with HP Director
Follow these steps to use a workaround to open HP Director each time you use the software. These steps must be repeated each time you use HP Director.  

1-Open HP Director using one of the following methods:
From the desktop : On your computer's desktop, look for the HP Director icon ( ), and then double-click it. 
From the Windows taskbar : Click Start , click All Programs , click the HP or Hewlett-Packard folder, and then click HP Director .
Although HP Director does not appear to be open , it is open and loaded into the computer's memory, but it does not open in a new window as usual.
2-Without navigating to another open window, press Alt and Space bar at the same time. 
The Shortcut menu displays near the top-left corner of the computer.
Figure 1: Shortcut menu

If the Shortcut menu does not open, repeat steps 1 and 2 until it does.
3-Select Minimize from the Shortcut menu. 
HP Director displays (minimizes) as an item on the taskbar (the row of open software programs that appears at the bottom of the desktop screen).
If HP Director does not minimize, click Minimize again until it does.
4-Click the HP Director icon on the taskbar ( ). The software opens and functions normally. NOTE: The HP Director window and icons might appear larger than normal, but the software is functional.

5-Repeat Steps 1 through 4 every time you use HP Directo

Thanks,

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What I did to "fix" it was to completely uninstall the printer and reinstall it as if for the first time. Then I had to download new drivers for it. I found that out by checking for updates. The Director icon on my desktop till doesn't seem to do anything but I can now scan by hitting the scan button on the printer. It doesn't work like it used to but I'm just adjusting to the new paths I have to take.

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If the patch or the updates did not work on the link I sent you try this Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.
  1. From desktop, double-click the HP Director icon to load the program into the memory. HP Director will not open at this step. Do not click anything else on the screen until Step 2 is completed.
  2. Press the Alt key and the Space bar together, and then select Minimize from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes. HP Director software displays as an item on the task bar (the row of open software programs that appears at the bottom of the desktop screen).
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  4. Repeat Steps 1 through 3 every time you use HP Director.
    NOTE: The HP Director window might appear larger than normal, but the software is functional.
Cause In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software on products introduced after 2004, is compatible with Internet Explorer 7 and does not exhibit this issue.

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Hi,

Try to open the HP director from
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