Question about HP PSC 1315 All-in-One Printer

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HP 1315 - no director

Downloaded new drivers/software from the website (4 different times already!) and get no HP director icon, nor does anything show up in my program list. I can print, but can't access the printer thru' the computer to manage it. Please advise. (Have uninstalled and deleted all parts of the HP program each time I re-download. Also got rid of Explorer 7 as it was also noted to be a problem).

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  • kimb234 Oct 19, 2008

    Worried that I will not be able to control the printer, ie: clean heads, etc without the director.

  • kimb234 Oct 19, 2008

    Yes, I did the restart, as well as unplugging/disconnecting the printer from the computer until prompted to reattach it.

    But, I have now checked and I can scan from the computer and do maintenance, so I guess as long as it has all the functions I'll just do it the longer way without icons. It's not so bad...

    kim


  • kimb234 Oct 19, 2008

    As mentioned, HP doesn't appear in my 'program' choices. But I did the other, "right click' when it comes up under printers and faxes and that gave me my shortcut. Thanks!

  • jason May 11, 2010

    did you restart the computer after the uninstall and the reinstall?

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If you want an icon on the desktop goto start/all programs/right click on your program/add shortcut

Posted on Oct 19, 2008

  • jason Oct 19, 2008

    or start/printers and faxes/ right click on your printer/ create shortcut

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The Software of HP Director comes up with the Installation CD of the printer and not available from the Online download.

Your printer will work with any application with the driver installed from online download.

Let me know if you are getting problem in running any application (viz Scanning, fax, copying etc.)

For more info you can visit this link:

http://www.fixya.com/support/r1133275-drivers_installation_problem

Regards,

Ellin

Posted on Oct 18, 2008

  • Puneet Jain
    Puneet Jain Oct 19, 2008

    Hey buddy,


    Thanks for providing this information to us.


    I think you can give me atleast helpful for advising you right at least Helpful.


    Let me know if you need further assistance for any PC Problems as well.


    Have a Nice day,


    Regards,


    Ellin

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FROM THE HP WEBSITE:

If you’ve recently upgraded to the new Internet Explorer 7 (IE7), and you have a Hewlett Packard scanner or printer/scanner, then you will almost certainly be experiencing problems with starting it.
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If the patch or the updates did not work on the link I sent you try this Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.
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