Question about Compaq Presario 5000 PC Desktop

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Computer problem I have virus detector that showed up on my computer Ican not get rid of it It kicks me off of things all the time haveany ideas onhow togetrid of it

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When did this happen.how long has it being goin on.if you go to all programmes then to system tools and to system restore .the computer will explain tghe rest for you.best of luck.

Posted on Oct 19, 2008

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Posted on Jan 02, 2017

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My computer seems to be infected by the Backdoor, Tidse virus. I have Norton/Symantec anti-virus. Every time I start up the computer, Symantec tells me that a restart is required. Then I restart & it...


Your best bet is to reimage the machine. Even if you get rid of the virus you also get rid of the file(s) it infected. That means those files are no longer available to run and they typically are critical system files. Viruses will hide and then repopulate if you don't completely format and put a clean image on the system. Because you probably don't want to loose all of your data you will want to back it up. Here is another problem because some of that data could be infected as well. I recommend removing the hard drive and use another computer that has a good anti-virus system, backing up your data to another device. Be sure to check your email files because they can bring a virus into your system. Chasing a virus can be frustrating and ultimately unsuccessful. Bite the bullet and give yourself a clean system.

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You gave no mention of anti spyware or antivirus programs.

You need to reboot your computer in safe mode (F8) as it is starting.

Once in Safe Mode, run your antispyware, antivirus and antimalware programs. then restart in normal mode and run them again.

If you have none of these programs, try:

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