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When you use a service like Rhapsody or Napster and download "unlimited music" as part of a subscription, you periodically need to sync the player to prove that you are still paying a subscription fee, or the subscribed music will not play. Just sync the player (plug in with the USB cable) to a PC which has a valid subscription to the service that you use. Make sure you log into the service before you sync so that the new keys are picked up.
If you have a subscription to a service that has gone out of business (Like Yahoo Music Unlimited), you may just need to delete the subscription music from the player.
Have you tried this?
Open up Windows Media Player. Go to the options menu, and choose privacy settings.
Make sure Set Clock on Devices Automatically is checked. Then hit okay.
Close Media Player. Connect your MP3 player to the computer and reopen Media Player. That SHOULD synchronize the clock automatically.
Unfortunately you are not going to be able to go online to sync your device...All music subscription such as napster and rhapsody require you to sync your device every single month using their actual software..The reason is to prevent customer from cancelling their music subscription..once you cancel your membership all the songs you have on your device will become useless.In another word, you are renting the music from the subscription company...
P.S.Please rate accordingly... Thank You Computerrep
Make sure the DRM license on the music files has not recently expired. If the music service subscription from which they came from has expired, the songs will not be usuable until you renew the subscription - this is the cold new reality of the Mp3 world.
You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.
Yahoo Unlimited does not download the songs directly to the Mp3 player - you must download the songs to the computer first, and then use Windows Media Player to transfer the songs from the computer to the player. Check your subscription for Yahoo Music - the lower level subscription does not allow you to transfer songs to an Mp3 player - you will have to upgrade the subscription. also, check the individual tracks - I cancelled Yahoo Unlimited because on many songs, you have to pay extra for the song even if you have purchased a subscription.
keeps on saying it has no licenseto play. sync
license from pc Go into your Control Panel and Add and Remove Programs. Make sure Show Updates is checked on top of the Window. Scroll down to the bottom and remove Hotfix for Windows Media Format 11 SDK (KB929399). Restart then resync your music to your player. Unfortunately, Windows continues to reinstall this "fix."
if that doesn't work try this
I reformatted the player, deleted and then re-downloaded the subscription tracks.