Question about Ascaso Dream Espresso Machine

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Ascaso, Innova, Dream Heater not working

The heater on my ascaso dream espresso machine is no longer working. I need to figure out how to open the machine, get a replacement heater, and install it.


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  • gordita77 Dec 04, 2008

    The same thing has happened to me, I am not brave enough to fix it myself but need someone to service it.

  • Anonymous Dec 06, 2008

    the heater on my "dream" machine stopped working. this thing is only less than 3 years old...whre is the repair facility? pretty expensive machine to be having problems after only 2-3 years.

  • paularichard Dec 15, 2008

    my machine is less than 1 year old and the "boil" unit seems to have lost power . . . does anyone know where we can get this fixed?

  • Homer11 Jan 07, 2009

    I am experiencing the same problem. I have some electronic background and decided to take the casing apart to see what was causing the issue. The thermistor (thermostat) which controls the supply to the heater block has burnt out. This could be what is causing your machines heater to not work.

    I am trying to sorce a supplier for the thermistors (made by Eltherm).

  • Anonymous Feb 09, 2009

    I have the same problem. was gona make coffie this morning and it didnt heat the water, no steam etc. :/

  • ipskilli Mar 20, 2009

    I also had the same problem this morning. Replacement thermostats can be had for about 15 dollars plust shipping from Will try this first!

  • darko Bugarin
    darko Bugarin Apr 28, 2014

    Do you have picture of wire schematic i have some problem to....


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If you are confident that your heating element is dead and are filling adventurous enough to replace it- you can get one at:

I saved myself shipping and repair costs by having it replaced by a friend. He took pictures and marked wires & connectors before removing the broken heater.
Yeah,, this looks to be systematic failure with this machine. Very disappointing- for this kind of money, one would expect the machine to work a bit longer after warranty expires.

Posted on Jun 22, 2009

  • darko Bugarin
    darko Bugarin Apr 28, 2014

    Do you have that picture of the wire schematic?


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The heater on my ascaso dream espresso machine is no longer working. I need to figure out how to open the machine, get a replacement heater, and install it.
There are 3 boilers fro the ascaso dream ASCASO boiler element 3 hole

Posted on Mar 16, 2017

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Posted on Jan 02, 2017

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Colud you send me a picture for wires..??? i have some disconect...


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Cant make hot milk or foam ascaso dream the wand doesnt work it just stopped. also my coffee is not hot, only lukewarm ive opened it up and everything looks ok, its all just electrics all of which look...

Hi Mike,
You may have 2 issues.
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Try descaling the machine 1st before you do any thing else.

1.Try removing the steam tip, if you don't get steam with tip removed, try removing wand, if you don't get steam then the steam pin may be blocked.

If after descaling coffee is still jst warm you could replace thermostats

If you still don't have steam after descaling and replacing thermostats then you may need to replace the o rings on steam pin.

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You can download the manual from the Ascaso website:

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