Question about Lexmark Printers & Copiers

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I have a Lexmark 5490 connected to a D-Link DPR-1260. The D-Link configuration utility installs the printer on my Vista Home Premium laptop as the default printer and recognizes that the printer is connected through the print server. The Lexmark software recognizes the connection but when I print it fails to send the print job to the printer and leaves it in the print queue. The Lexmark print utility shows that the print cartridges are not recognized. The Lexmark print maintenance utility to set up a networked printer does not find the printer and does not recognize the static IP address assigned to the printer on the print server. Am I missing a driver update or a setting?

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Check your windows firewall or your antivirus.
Disconnect that for a while and delete all pending documents (queue).

Send a new doc to print and see what happen.
Usually those program are blocking the communication between printer and computer.
If this is your case, set a rule on your antivirus program.

Have a great day!
Pablo :-)

Posted on Oct 18, 2008

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