Question about Microsoft Xbox 360 Console

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Xbox360 premium console.

Contacted microsoft centre aftre contact number from additions direct where console was purchased on 15 october as my hardrive had packed up and was told to return it. have memory card unit which is acting as mini drive but now console draw is sticking when opened and the thing rattles and grinds. what do i do now. i ,ve had it since 2 august, we don,t play it that often and if we do its only for an hour a day. it is still under 12 month guarantee and an extra extended warrantee for 2 years. please help

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Send it back to microsoft doing anything to the console will void the warranty

Posted on Jul 20, 2009

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E 74


E74 error appears when you use your Xbox 360 console Article ID : 941377 Last Review : March 10, 2010 Revision : 14.0 On This Page SYMPTOMS Your console displays the following error message in multiple languages on your television screen or monitor: E74. System Error. Contact Xbox Customer Support.If you see a different error message or a code other than E74, your console may be experiencing a different problem. If this is the case, please search the Microsoft Knowledge Base for the error message or for the symptom.

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CAUSE This problem occurs when the Xbox 360 console experiences a hardware failure.

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MORE INFORMATION Step 1: Confirm the E74 errorTo verify that your console is displaying the E74 error message, follow these steps: 1. Turn off the console. 2. Turn on the console. 3. Verify that your console displays the E74 error message.

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Step 2: Submit a console repair requestIf you are experiencing this problem, you can submit a console-repair request online by using the links in the "Additional support" section.

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Additional supportIf your console continues to display the E74 error message, it requires a repair. There are no additional troubleshooting steps. To start the online repair process, click one of the following links: In the United States

http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair)

Outside the United States http://www.xbox.com/support/ (http://www.xbox.com/support/) Note Online console repair service is currently not available in all countries and regions.For more information about how to contact Xbox support directly, please visit the following Web site: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error. For more information about this repair process, click the following article number to view the article in the Microsoft Knowledge Base: 969905 (http://support.microsoft.com/kb/969905/ ) About the E74 warranty extension for Xbox 360 consoles

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References/Links If one light around the power button on your Xbox 360 console flashes red, there are additional steps that you can try. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 907536 (http://support.microsoft.com/kb/907536/ ) One light flashes red on your Xbox 360 console

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Oct 15, 2010 | Microsoft Xbox 360 Console

1 Answer

Need the microsoft number for xbox


If you were not able to find the support you need on our Web site, you can contact Xbox Support.
Hours of operation Phone assistance is available seven days a week.
  • 9:00 A.M. to 1:00 A.M. Eastern Time
  • 6:00 A.M. to 10:00 P.M. Pacific Time
For quicker assistance with... Xbox hardware
issues
  • Have your console serial number ready.
  • Be in front of your console for troubleshooting.
  • Xbox LIVE
    issues
  • Have your Gamertag ready.
  • Be in front of your console for troubleshooting.
  • Xbox billing
    issues
  • Have your Gamertag ready.
  • Be ready to confirm account details, such as the answer to your secret question, for your security.
  • Phone numbers
    • Toll free: (800) 4MY-XBOX or (800) 469-9269
    • Direct dial: (425) 635-7180
    • Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102

    Jun 05, 2010 | Microsoft Xbox 360 Console

    1 Answer

    Hello, my XBox 360 console has 3 blinking lights, it will not start. What does this mean?


    RROD(red ring of death). if you purchased your xbox360 with the last 3yrs. then microsoft repairs it for free. Contact microsoft.

    Feb 16, 2010 | Microsoft Xbox Console

    2 Answers

    My xbox360 wont load the games


    This can be caused by a dirty laser in the drive. Try cleaning the laser with a q-tip and alcohol. If this does not fix the problem, the laser may need to be replaced. Contact Microsoft and see if the unit is still under warranty with this site: http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair

    If your unit is not under warranty go to www.wiredextreme.com. We are a console repair company based in Dallas, Tx. We can clean/replace the laser for you. All our repairs come with a 90 day warranty that covers the whole console not just what we repair. We also offer extended warranties for up to 4 years at additional cost. If the laser just needs to be cleaned it is $35, and if the laser need to be replaced it is an additional $15. If you have any other questions/concerns feel free to email us at support@wiredextreme.com or call 214-222-5788.

    Jan 08, 2010 | Microsoft Xbox 360 Console

    1 Answer

    E74


    daddzgrl1973

    In regards to your issue with the E74 issue this is mainly stating that there is a problem with the Graphic Processing Unit (GPU) on the XBOX 360. In most cases it is because the system got over heated.

    Now if your system is less than 3 years old from the date of manufacture on the back of the XBOX 360 then I would recommend that you contact Microsoft because they extended the warranty for this issue for 3 years.

    http://support.xbox.com/support/en/us/xbox360/contact.aspx

    Phone numbers
    Toll free: (800) 4MY-XBOX
    Direct dial: (425) 635-7180

    Hope this helps

    Issken

    Jan 03, 2010 | Microsoft Xbox 360 Console

    2 Answers

    What is the phone number for xbox 360 support


    hey i have a question i never did nothing and i got banned for life my account name is C M0N M4N can u please help me and can u explain way it is banned if so can u plz unbanned me thanks have a nice day

    Dec 28, 2009 | Microsoft Xbox 360 Console

    1 Answer

    Error E74


    Patnjan

    In regards to your issue with the E74 issue this is mainly stating that there is a problem with the Graphic Processing Unit (GPU) on the XBOX 360. In most cases it is because the system got over heated.

    Now if your system is less than 3 years old from the date of manufacture on the back of the XBOX 360 then I would recommend that you contact Microsoft because they extended the warranty for this issue for 3 years.

    http://support.xbox.com/support/en/us/xbox360/contact.aspx

    Phone numbers
    Toll free: (800) 4MY-XBOX
    Direct dial: (425) 635-7180

    Hope this helps

    Issken

    Dec 25, 2009 | Microsoft Xbox 360 Console

    1 Answer

    How should i fix it?


    You need to contact Microsoft for support. The warranty on an Xbox 360 is three years from the date of purchase. Most 360s are defective, and if that's the case they'll repair or replace it free. The contact information should be on your system or you can find it at xbox.com.

    Jan 01, 2009 | Microsoft Xbox 360 Console

    2 Answers

    Three red lights


    http://www.llamma.com/xbox360/repair/ring_of_light_x-clamp_fix.htm
    Unfortunately, a large number of folks know all to well from their own experience. Fortunately for those who have not opened their console for any reason Microsoft has extended the warranty of ANY console experiencing the 3 red lights failure for a full three years from the manufacture or purchase date.

    Jan 08, 2008 | Microsoft Xbox 360 Console

    1 Answer

    No games will play


    You xbox 360's dvd drive is damaged. If you just purchased it return it. If you are out of the return window you'll need to contact microsoft and see if it's still under warranty.

    There's really no other way around this problem, you must get the drive replaced.

    Jan 08, 2008 | Microsoft Xbox 360 Console

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