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Windows explorer has stopped working

My computer system is hp pavilion a6540d and os is windows vista basic...after i download an application in the internet, and i finis to run the application my computer is start in hanging.. and i suppose to log off it and when the window appear, the message appear that the windows explorer has stopped working and it appear:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: SHUNIMPL.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000142
Exception Offset: 00009cac
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 13321
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409


hope u can help me about my problem in my computer.. thanks for advance..

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  • 164 Answers

Well if it continues to crash then theres a bigger problem
but a way to make it recover if the EXPLORER.EXE crashes is to hit
CTRL+ALT+Del

File
New task
Then type Explorer.exe and it should reload itsself and be back to normal
i also suggest running a scan with Ad Aware 2008 just in case wat u downloaded could by spyware

Posted on Oct 21, 2008

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