Question about Palm Treo 500 Centro

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I have a palm centro and it is locked on the screen hotsync and it wont let me cancel it out what do i do i have it plugged into the computer right now and i pressed cancel but nuthin happend

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  • Anonymous Nov 09, 2008

    my phone is stuck on the Hotsync screen and it will not go off the screen. I hit canceal and all it does is go straight back to the sync process. And i took my battery out and it continues to do this.

  • Anonymous Nov 25, 2008

    Centro gets stuck on synchronizing Memos...if I cancel (which takes forever & on my PC I have to close the sync from the task mgr) the memos never sync nor what ever is supposed to be sync'd after that..

  • cherena10 Nov 25, 2008

    my phone is lock on the hotsync page and it will not go away. I did a soft reset and did not work . I did a hard reset and did not work.

  • smbaker3 Feb 23, 2009

    I have the same problem and taking the battery out does not solve it...any better ideas?

  • Anonymous Feb 27, 2009

    it took out the battery now it wont even start.there is only the red light showing which is the light that usually shows up when you are charging it

  • randall1647 Mar 11, 2009

    After my centro went thru the hotsync process. The phone now will not come on or anything? help!!!!

  • awhiddon Mar 17, 2009

    A hotsync screen shows up saying "connecting with the desktop using cradle/cable". when I hit cancel, it either a.) goes away and then shows right back up, or b.) freezes up my phone and i have to take out the battery, and then it just starts back up all over again. it won't let me delete the hotsync app. i don't even need it!!!!!!!!!!!!!!!!!!!



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Not sure why, but I kept the battery out of phone overnight. Phone has been working fine since.

Posted on Mar 06, 2009

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You have to bring the phone back to a place that can fix it because that means you have too much water in your keyboard and it is messing up your selections. i had the same problem and it fixed it

Posted on Mar 02, 2009

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Do a soft reset on the phone.
you just need to remove the battery and place it back in.
It will boot your phone.

Posted on Oct 18, 2008

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1 Answer

I did not know how to turn off my email connection of my palm centro cellphone

Hello p_belgado,

The email connection can not be turned off but the email application can deleted off the Palm centro if you don't want to use it. It can be deleted by doing the following:

•Press the home button
•Press the menu key (lower right-hand corner)
•Select 'Delete' in the drop-down menu
•Scroll through the list until the mail application is highlighted:
(The mail application probably starts with the letters 'MM...' [MultiMail]. And it could be 'VersaMail')
•Tap the 'Delete' button at the bottom of the screen

This procedure will delete the mail application and it will be archived on you computer during the next hotsync. If you get stuck doing this procedure, here's a link to the Palm Centro User Guide which can be quite helpfu:

If this solution is helpful please click a thumbs-up rating below.

Have a great day,

Feb 02, 2010 | AT&T Palm Centro Cell Phone - White

1 Answer

Palm centro trying to synch without being connected to PC

Hello brad_bork,

Make sure bluetooth is turned off and the usb cable is not connected. Then do the following:

•Tap the hotsync icon
•Notice the words 'Local | Modem' side by side on the screen
•Tap 'Modem'
•Select 'Standard Modem' in drop-down list
•Enter any phone number (eg. 800-525-6452 *this is a non-working number)
•Press the Home button

Now hotsync should stop trying to sync automatically. When you want to run a hotsync Tap on 'Local' in the hotsync screen.

If this solution is helpful please click a thumbs-up rating below.

Have a great day,

Jan 24, 2010 | Sprint Palm Centro Smartphone

1 Answer

My cingular palm centro wont stop hot sync

I had the same problem with my phone a few months back. I took the battery and sim card out of my phone for a few days and then put them back in and it worked. I still have problems with my phone but not with the hotsync feature.

Oct 25, 2009 | Palm AT&T C/PHONE PALM CENTRO S64801

1 Answer

Unable to sync my palm centro to my desktop palm program

hello dje8947,

The hotsync information in the Centro User Guide is very thorough and is mainly in chapters 2, 10 and 12. I hope the user guide helps with the hotsync problem. Here is a download link for the Palm Centro User Guide:

If this solution is helpful please click 'YES' by 'Was this helpful?' below.

Have a great day,

Jul 12, 2009 | Palm AT&T C/PHONE PALM CENTRO S64801

1 Answer

Finally go my Palm Centro to turn on...all my data is gone

need to resync your phone to your computer. the settings and info you had before will be saved there. if you never hotsynced your phone to your computer before this, you're outta luck and you gotta do it the old fashioned way, retype everything back in.

May 14, 2009 | Palm AT&T C/PHONE PALM CENTRO S64801

1 Answer

Palm centro wont boot

Do a reset. You will lose all items on you device.
Take battery out. Put it in and hold the power button on till you see the palm logo the second time. Release when you see the 2nd logo. It will prompt you for pressing up to delete and reset. Press Up. It will take some time to reset and reformat but please wait. 
After that your phone should come to the setup screen. I would hotsync after you setup to get your contacts  back.

Apr 25, 2009 | Palm Treo 500 Centro

1 Answer

Palm Centro AT&T got wet;

Jan 24, 2009 | Palm Treo 500 Centro

3 Answers


I am having the same problem.

Aug 25, 2008 | Palm Treo 500 Centro

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