My computer system is hp pavilion a6540d and os is windows vista basic...after i download an application in the internet, and i finis to run the application my computer is start in hanging.. and i suppose to log off it and when the window appear, the message appear that the windows explorer has stopped working and it appear: Problem signature: Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6001.18000 Application Timestamp: 47918e5d Fault Module Name: SHUNIMPL.dll Fault Module Version: 6.0.6001.18000 Fault Module Timestamp: 4791a7a6 Exception Code: c0000142 Exception Offset: 00009cac OS Version: 6.0.6001.2.1.0.768.2 Locale ID: 13321 Additional Information 1: 9d13 Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8 Additional Information 3: 9d13 Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8 Read our privacy statement: http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
hope u can help me about my problem in my computer.. thanks for advance..
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obtain the driver from cd/dvd that was included as you purchased your desktop and try to check if the driver supports with the operating system you are using now. for example the driver available in your cd/dvd is only for windows xp and your operating system you are using now is windows vista of course driver not installed. try to download from internet the driver that are suite to your unit model and current operating system this can fixed your problem or else downgrade your os tha can support the driver that are available from your cd/dvd.
Open the Windows Task Manager (in WinXP) by pressing and holding down
CTRL-ALT-DEL. In the Applications tab, highlight each program and click
the End Task button. Once the Applications tab is empty, close the
Windows Task Manager. Then, launch AOL again. (If you’re using an
earlier OS, such as Windows 98, press CTRL-ALT-DEL to open the Close
Program window, and close every program except Explorer and Systray.)
make sure you have the right codecs installed for the video or songs you are trying to play, dowload a codec pack and make sure you clean your registry out with a registry cleaning program it does that sometimes when you dont clean it or it could be something else try those