Want to put in new color ink cartridge, having a little difficulty

Are you using Dell Series 5 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

As the manufacturer always suggest don't replace your ink with just a refill.

Please replace your ink cartridge with original ink cartridge.

The printers are bad about damaging the ribbon cable inside the print cartridge when you replace the ink cartridge. There is a small wire spring that gets pushed through the cable rendering the printer useless. Poor design by HP. How do I know? I did it to mine. It's cheaper to buy a new one then to have it repaired.

Is it the right Cartridge you are trying to install please check and then check if the sensors are working.

try printing in monochrome mode or gray-scale mode, and specify that it use only the black cartridge.

another problem could be that the head have gotten dry, remove the cartridge, get a soft cotton towel, wet it with a little bit of water, put the head of the cartridge (where the ink comes out from) on the cotton towel, you will see some ink come out of the cartridge, if yes, then put the cartridge back into the printer, and give it a try.

if not try to blow some air into the cartridge as if doing CPR ;) to the cartridge, this will help the ink get out of the cartridge.

if all this fails, get a new cartridge, as sometimes the head could have gotten damaged.

good luck

when you change all new cartridges (make sure all cartridge ok, and the cartridge pins connection ok) still red color lost, it is the trouble at print head ink chanel some of that is too dry for longer time less using , most CANON printer head is separated from the ink cartridge, two way you may try:
1) take out the ink cartridge, drop down a little the special cleaner (best clean tools buy from dealer), to the head ink chanel hole, then set back the ink cartridge and waiting minutes
2) try put the print head bottom surface touch a little cleaner or water 1-2 hrs, if you can take out the print head unit. still not fixed for some case that should change the print head unit.

you may try
1) color ink cartridge--- no enough ink or the cartridge ink channel dryer and constipated, refill ink and put down the cartridge bottom surface to water a little for 1 hr, then set back. or change a new cartridge if not fixed go next
2) print head--- the ink channel dryer and constipated, take out print head clean it's ink channel using cleaner or steep in water (do not touch circuit pin area with water) 20 minutes or longer. then set back and test (you can do more times), still not fixed, your print head have to change.

you need to check
1) same color ink of the cartridge almost empty, change a new ink cartridge or refill the color ink (there is only one ink cartridge)
2) the cartridge ink channel dryer and constipated, take out the cartridge put the bottom surface touch down clean water (a little) 1 hr, then set back if the cartridge has enough ink.

if you open the lid of the printer you should have the ink slide to have you take it out.
I would unplug the printer for about 5min and then plug it back in and then it should ask you to redo it again.
Nikki2913

Make sure you are using the correct cartridges for the Z35. They should be #26 (color) and #16 (black).

Make sure the contacts are clean where the cartridge connects to the printer electrically. A little alcohol wipe is good for this. Clean contacts on both the cartridge and the carrier in the printer.