Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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Screen won't display

The mp3 player turns on and plays music, the screen even lights up, but it won't display any text. help would be greatly appreciated, as creative won't seem to offer any. thanks!

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Re: screen won't display

Try open it up and reconec the LCD otherwise replace it. But software before hardware, reinstall the software and update it. Good Luck

Posted on Jun 13, 2006

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Display problems

Hello sandrah92,

From what you are describing it sounds like you have a broken LCD screen. In most cases screens are repairable, but they are not generally covered by the manufacturer’s warranty. You might try contacting the manufacturer (RCA) at the phone number or web address listed in the User’s Manual and they may be able to give you a general idea of how much such a repair would cost and the procedure to follow for service. Alternatively you may be able to obtain repair services through a local electronics retailer, such as Best Buy™.

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When that fails- replace.

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Turning on

try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update

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The screen display is blank however I am able to play tracks

My NWHD5 has a similar problem, the back light comes on but no data on the screen, since the cost of replacing the screen is a third of the price of the unit I cheated and bought a remote control from ebay which has a screen on it, not ideal but does the job. Phil

Apr 05, 2007 | Sony NW-HD5 MP3 Player

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