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One of a few things might be happening 1. Photos being taken at high zoom (i.e. 200mm) are susceptible to camera shake, even though the lens is focusing properly. The solution here is use a tripod, zoom out, or steady yourself. 2. Photos being taken without flash when flash should really be used will result in motion blur (which is slightly different than camera shake). This is due to the camera using a longer shutter speed to let more light in, with the side effect being that objects will move while the shutter is open, blurring the picture. The solution here is to use a flash, or take pictures in better light. 3. The camera may be focusing on something other than what you intended. 3. If you are taking photos in good light with a steady hand, and the camera is choosing the correct subject to focus on, then yes, the lens could need readjusted, though this is not a very likely scenario. If the lens is "hunting" for focus, that could be a sign that something is amiss. A local camera shop can verify the accuracy of focus for your lens.
Your camera focus problem mostly deal with machanical parts. So changing them easily will solve the problem. But unfortunately you may not do it yourself. Because it is highly complicated process. In deed it needs lots of repairing devices which are found only in services. According to me the service had given you the best answer. Please accept their advice. Good luck.
Yes, the focus is stuck - I have repaired a lot of LZ3 and LZ5 with this problem. I'm afraid you have to give it away for a repair, unless you have experience in camera repairs. If you're interested in repairing it for cheap, you can contact me at firstname.lastname@example.org
Its an error code and shows problem of Lens mechanism. Lens focus / zoom motor is stuck that's why camera gives out of focus image. You need to replace Lens Assembly and it would cost you more then camera worth.
Something sticking in the lens unit, it seems. This will have to be checked by a repair man, but the cost may be more than what it is worth. The only thing I can think of at the moment is to use the zoom a lot with out taking pictures, and possibly it could loosen up.
Things to check before you assume it is a mechanical issue-you can get vibration message if flash is disabled, be sure also that the macro mode is not enabled-this is very common on sony cameras to turn on by accident-flower button on camera will put in close up mode and you will get blur make sure no flower is present on lcd screen-if in macro press button on camera w/flower to turn off-also in menu you have continuous and monitor auto focus settings try changing one or the other and see what happens