Re: my MP3 has frozen and now i cand turn it off or on.
Take the front case of, if yoo dont have the small screw driver a sharp knife works...
then the battery is at the bottom, pull it up at the bottom untill yoo can see the copper lookin part, then put it back in the screen should've gone off by now...
then put it back on charge, and it should come up as charging, then you can switch it back on, if it asks for enable usb, click no, then it should work fine
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It will turn on but freezes at the opening screen. Cannot access the
menu whatsoever. I've tried plugging it into USB in the back, removing
the battery, sliding the Hold button to the right as advised in forum
suggestions but nothing budges it from the opening screen. Also: it
does not show up as being attached to any computer I plug it into. Got
If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!