Question about GE WPGT9350C Top Load Washer

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Problem Warning or Notice

Screen display the following: Notice: A problem has been detected with this unit. The machine does not do anything. I have unplugged and waited for 30 secs. After re-power, the machine "thinks" and not matter what cycle I select the same notice appears after the initial start. The cycles I have selected were: washing, rinse and sping. What is the solution to my problem?

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  • Anonymous Mar 12, 2014

    I put my machine on this morning and the instructions came on in Spannish. I have tried to follow the instructions for changing the language but unfoertunately it said to wait for a beep and this didn't happen. I could see that the temp and spin was what I usually have it on and took a chance that it would still do my wash. However, I have noticed that where it says wash in Spanish there is also anothefr word which I cant translate but I now think that it could denote length of the cycle which is over 2 hours

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  • Master
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Pleasant, Under the console you should find the tech sheet showing the error codes and steps to solve this issue. First try this: Press and hold the my cycle and back button together for 3 seconds. The field service screen should appear with any error codes. Make note of them. Then touch the exit button. This will clear any errors. Then unplug the unit for 1 minute. See if your washer comes back to normal. If not you will have to get into the exact error codes and track it down from there. They will be on the tech sheet. Hope this helps solving this issue.

Posted on Jun 11, 2006

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However, this message will sometimes cause the control to stop the machine from working. With this type of error, the control panel will need to be reset. The following steps will allow you to reset your control.

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  2. Remove Power: Follow the onscreen instructions to remove power (unplug unit) and then immediately plug unit back in.


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The Harmony washer electronics can automatically determine if problems exist with the machine. Sometimes an error code can also be present because of things the machine cannot control: like changes in house voltage, water pressure, or temperature.

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The most common solution for this message is to turn the machine OFF and then ON. However, this message will sometimes cause the control to stop the machine from working. With this type of error, the control panel will need to be reset. The following steps will allow you to reset your control.

Solution:

1. Clear the ERROR from the screen: Press and hold the MY CYCLES and BACK buttons simultaneously for 3 seconds. The control will display any recorded errors. Please write down what error codes are shown on your screen in case service is needed. If a MORE icon is displayed on the screen, press MORE to list additional errors. When the EXIT button appears, press EXIT.
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Have a message on GE Profile Harmony washer that say " a problem has been detected with the unit" help?


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"A problem has been detected with this unit" will be displayed on the screen.

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2. Remove Power: Follow the onscreen instructions to remove power (unplug unit) and then immediately plug unit back in.
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