Question about Tomtom One XL GPS Receiver

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Troubleshooting my gps tomtom one xl is not getting any sattelite signal for 1 week already. anything you can help me for this? pls... tnx... omengboy@yahoo.com

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My Tom Tom cannot find a GPS signal or sattelite signal. It has been working fine but is no longer able to find a signal or where i am. i have turned it on and off and can navigate through all the pages...


When was the last time you updated the QuickFix of your TomTom? It helps your GPS to find the satellites.

Please, do the following:

1) Install "TomTom Home" software in your computer from www.tomtom.com
2) Start TomTom Home in your computer
3) Plug in the GPS dock to your computer's USB port and place the GPS on the dock. The green light on the bottom right of the GPS should turn ON to indicate that the GPS is getting power from the dock and charging
4) Start your GPS while being in the dock. If the GPS asks "do you want to connect to computer" answer "YES"
5) The TomTom Home software will detect the GPS and check if there are any updates for it. Then you'll be offered updates to install. Some are free, some are not. You choose the ones you want to install.
Please, report back if you need further assistance
My ID: alexocuello_

Mar 19, 2010 | Tomtom ONE XL GPS

2 Answers

My tomtom one gps can't get signal


When was the last time you updated the QuickFix of your TomTom? It helps your GPS to find the satellites.
Please, do the following:
1) Install "TomTom Home" software in your computer from www.tomtom.com
2) Start TomTom Home in your computer
3) Plug in the GPS dock to your computer's USB port and place the GPS on the dock. The green light on the bottom right of the GPS should turn ON to indicate that the GPS is getting power from the dock and charging
4) Start your GPS while being in the dock. If the GPS asks "do you want to connect to computer" answer "YES"
5) The TomTom Home software will detect the GPS and check if there are any updates for it. Then you'll be offered updates to install. Some are free, some are not. Be sure you choose to update "QuickFix".
Please, report back if you need further assistance
My ID: alexocuello_

Mar 19, 2010 | Tomtom ONE GPS Receiver

1 Answer

Tom Tom XL shows me 200-300 yards from my actual


1- Signal strenght loss is a common problem, has to do with how often they refresh, whats on your dash and how good the line of sight is to the gps sattelites. Ironically the window mount that they give you can in some cases place the gps unit too far back from the window to get good clear reception.
2- You are out in the field because of the maps that you are using. Maps while mostly accurate are not exact and road changes that are made to sections of road may take years to show up in the map or might never show up. There are only two or three actual companies that do the gps survey work for the roads, and gps manufacturers like Tom Tom buy user rights to use these maps, so if a particular section of road has changed or been moved and nobody has been out to recalcute the changes then your gps will be off the mark.
Hope this information helps you out.

Jan 14, 2010 | Tomtom One XL GPS Receiver

1 Answer

Waiting for a valid gps signal


A couple solutions:

1) Make sure the TomTom can "see" the sky well... the GPS satellite waves are rather weak and easily blocked by trees, and anything not a window.

2) Hook up your TomTom to the computer (see details at www.tomtom.com or in the manual)

2b) Do a "sync" and download all updates. One of the updates is a small file that tells the TomTom where the satellites are located this week, and helps it sync up much faster. The longer time between uses, the longer it takes TomTom to find the satellites, and that can takes up to 2-5 minutes sometimes.

That can be frustrating with a car full of people waiting to get going and the driver doesn't want to drive without making sure the TomTom works and is giving valid directions.

Aug 16, 2009 | Tomtom One XL GPS Receiver

4 Answers

Need to up date tomtom xl less then 1 yr old?


download tomtom home from www.tomtom.com install your cradle after the download then your tomtom and with a bit of luck, the update section will automatically select the updates you need. good luck

Aug 04, 2009 | Tomtom XL 330 Car GPS Receiver

2 Answers

Tom Tom sat nav takes ages to get a GPS signal now.


Think I have sorted the problem out. I read some of your readers' solutions and it was mentioned that it may be advisable to log onto the GPS update. So, I installed my disc which came with the pack and followed the instructions to download the GPS update (and also took the opportunity to download other updates which took some time). Anyway, used the sat nav this morning and so far, it appears to be working normally now and the signal comes on in seconds!

Jun 23, 2009 | Tomtom ONE XL GPS

2 Answers

Poor gps reception on tom tom one


my tom tom one third edition connects in less than 40 seconds from ca cold start.
first reset everything then connect it to your computer and upload all the needed updates to it( especially the QUICKGPSFIX feature that speeds up the time it takes to connect to satellites.
after that. go outside and wait for the signal to be acquired ( less than 2 minutes)

Jun 20, 2009 | Tomtom One XL GPS Receiver

1 Answer

Waiting for valid gps signal


Go to TomTom Home on your computer and do a update for your unit. In the update list you should see a GPS quick fix which helps the TomTom's aquire a signal faster. Hope this helps.

May 21, 2009 | Tomtom One XL GPS Receiver

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