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My cable connector (the thing that I screw my cable sord onto) broke off and I need to fix it

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You have to open the tunner up and solder it back only conect the pin to the place it broke from and becareful of your solder and solder mounting to for ground in the same position

Posted on Oct 18, 2008

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The connector at the back of the tv where the cable would be connected broke off during a move. My step dad took the remaining piece out. How can we fix this? Is it a simple thing we can do ourselves?


The coax connector you describe is fairly low-tech, so it can be fixed. You need to open the back of the TV (careful - high voltage in the capacitors) and locate where it came from.

The best thing would be to take some coax cable and solder the appropriate parts (shield and center conductor) to their exposed matches where the break occurred.

You can then run that through the existing hole, put a screw-on F-terminal end on the piece of coax, and a coax coupler on that.

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This problem will have to be taken or shipped in to a service center for repair or replacement of the cable connector on the main board. The telephone number for Insignia customer support is 1-877-467-4289. and the website is www.insignia-products.com. You can also call the Best Buy customer support telephone number. 1-888-237-8289. Give them you make and model number of television and the problem you had with the broken cable connection.They will be able to tell you how you can get service for your television. I hope this information helps you with your problem.

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Broke the piece where the cable wire goes in...what's it called?


Unfortunately, that coax connector  is almost certainly crimped onto a cable inside.  You might want to pull off the back panel to see if that internal cable is screwed onto another jack on the chassis. If so, you can disconnect that end and substitute another cable, they come in several different lengths and are not critical. Any electronics store will have them.
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The same thing just happened to me. I took off the door panel, pulled off the white barrier, and found the problem. There is a white plastic connector at the bottom of the window that connects the cable to the window and the track for the power-window. The connector has broke and the cable cannot grip the connector so the window falls. Its hard to tell because it will still be connected to the track, its just a small part of the connector that broke off. I have found that the only way to fix it is to replace the whole assembly. Don't waste time taking apart the motor housing, it is a pain. I found, and bought, the whole assembly on ebay motors for $120.00 shipping and all. If you have some tech abilities it shouldnt be too bad. If you need more info, just e-mail me, Im waiting for my part and will be assembling soon.

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Depending on how much it has broke away, you may be able to resolder it back on, or find someone who can. Other than that it will be a new board, I suspect.

It seems at least a few connections are OK, so probably worth a try, before scrapping it.

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