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Fabric softener compartment problem.

For the last week or so now my washing machine fabric softener dispenser compartment fills up with water after the cycle has finished, so that I have to remover the whole dispenser compartment and empty it every time before I can add softener to do another wash. Very annoying...It's not clogged up with washing powder or softener as I keep it cleaned regularly. I have tried doing a max. hot wash without clothes and softener to flush the system out but still the same problem. Help! I have also noticed a bad smell like stale/stagnent water coming from the drum, so have done what was suggested using a 1/3 distilled vinegar. Any more help on the fabric softner problem??

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  • Anonymous Mar 15, 2014

    Brown gunk invading my washing machine. I have no idea what has caused it and would like to get it fixed asap please. Any input would be very appreciated.

  • Anonymous Mar 15, 2014

    I have a Samsung washing machine, top loader, with no debri filter. The modle # is WA5451ANW/XAA 02. The washer is producing the brown gunk described by the previos postings. We have recently had a water softener installed in our basement.. with the first load being ran last night with the new water softener and covering my infants clothing in brown pliable gunky flakes. Im not sure if it is being caused by the water softener or if it is just coincidental. I have checked the drum for sludge up and down including the top ring.. I've cleaned out the detergent reservoir... I've ran the "Pure Cycle" (cleaning cylce) with vinegar 3 times now.. the only thing I havent really done is check the water lines for built up.. but when I watch the water go into the machine I do not see the flakes present. Could it be that the water softener is braking up build up in my water lines? Im not sure what to do anymore.. I would like to prevent an expensive service charge, please help!

  • Anonymous Mar 18, 2014

    not taking softner and filter filled with water after every wash with softner in it

  • Anonymous Mar 27, 2014

    Why washing maschine do not take fabric softener?

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Squeee, It's been more than a year since you posted this so I guess you must know the answer. It sounds like a Visit from an engineer(?) I've got exactly the same problem with a Servis Easilogic 1500 and would appreciate knowing what you had to do to resolve the issue.

Posted on Jul 05, 2007

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Posted on Jan 02, 2017

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Compartment 3: Additives (fabric softeners, etc.)
The fabric softener should not overflow the grid.
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Cleaning the detergent dispenser drawer
Remove the dispenser by raising it and pulling it out (see figure below). Wash it under running water; this operation should be
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25825864-ineink0kisfnom0atbkujjcx-3-10.jpg 25825864-ineink0kisfnom0atbkujjcx-3-3.jpg 25825864-ineink0kisfnom0atbkujjcx-3-6.jpg
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Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.

If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.

If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.

If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.

Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.

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If the fabric softener is gone, but there is water in the fabric softener cup, then your problem may be with the water valve assembly. The water valve assembly (as one complete unit) has a separate solenoid for hot and cold water temperatures, bleach and fabric softener. The fabric softener solenoid on the water valve assembly could be defective (allowing water to fill the fabric softener cup).

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