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Dell dimension 8100 diagnostic lights

Dimension 8100 wont boot. diagnostic lights green-green-green-amber. two beeps then nothing. any help appreciated.

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  • iagree Oct 18, 2008

    Thanks for the reply. I already looked up the diagnostic light chart. this particular light sequence states seek dell technical assistance. No warranty left.Trying to get help from someone who might have experienced same problem and had it resolved. thanks again

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Green Green Green amber is a start of "POV" whatever this stands for. Dells description is "System activity subsequent to video initalization" I would start with video card replacement,

Posted on Jan 09, 2009

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Please refer to the below link...being dell support technician myself this link would give you the best possible help
http://support.dell.com/support/edocs/systems/dsleest/codemess.htm#diagnostic_codes

Posted on Oct 18, 2008

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The beep sequence is diagnostic. It can tell you what the problem is. For example two short beeps tells you that there is no RAM installed. For the full set of beep codes see http://support.dell.com/support/systemsinfo/document.aspx?~file=/systems/inspd530/en/om/html/trouble.htm#wp1085300

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go to dell website and see what those lights are meaning, I can't help with no exact brand and model (Dell - model ....)

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An amber light means your computer isn't reading the hard drive or CD right, Take it to a professional to get this corrected

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Aux power led light is amber on dimension E521


I think your problem is your memory or video card.

Below are some steps that I recommend.

When you plug in the power cord is there any lights whatsoever on the computer?

When you press the power button do you hear fans running, hard drive spinning, lights on the computer, hear any beeps or lights constantly blinking, hear the DvD/CD drive click and the light on the drawer of the DvD/CD turn on for a second or two? If so the laptop is trying to boot or may have booted, but the screen is not showing for some reason.

Beep tones and blinking lights tells the technicians what is going on with the computer and why it is not booting. Most times it's a motherboard issue when you hear beeps or blinking lights continuous. Most times the problem is with the memory or Video Card. Count the Blinking Lights or Beeps and take note of their pattern (1 Long or 1 Long followed by 2 Short).

Maybe your power cord is bad if you don't get anything to happen whatsoever when you press the power button.

Maybe you have a Static Charge Buildup. Remove the Power Cord, then Press and Hold the power button for 30 seconds. After 30 seconds plug the power cord back in and hit the power button to see if it boots.

Maybe your memory is bad or the memory slot is bad.

Remove the Power Cord, Open the Case and remove one of the memory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x on it with an ink pen. If it fails to boot then move the chip to the next memory slot and try rebooting. If it fails take the chip out and set it aside, then put the other chip in and try booting it in both slots. If it boots, just to verify that the chip set aside is bad, mark an x on it and put it into the open memory chip slot and try booting.

Maybe your power supply is bad. Sometimes there is enough power to make the power light or some other lights come on but not enough power to make the fan turn on or hard drive spin.


Below are links and info I found from Dell's Website based on your model.


http://support.dell.com/support/edocs/systems/dime521/en/SM_EN/specs.htm

Controls and Lights Front of computer:

Power button - push button

Power light
green light - Blinking green in sleep state; solid green for power-on state.
amber light - Blinking amber indicates a problem with the power supply inside the computer. If the system cannot boot and there is a solid amber light, this indicates a problem with the system board (see "Power Problems" in your Owner's Manual).

Diagnostic lights
four lights on the front panel (see Diagnostic Lights.)

Standby power light
AUX_PWR_LED on the system board

Hard-drive activity light
green light - When the computer is reading data from or writing data to the hard drive.

LAN indicator light

green light - Solid green indicates that a LAN (local area network) connection is established.


http://support.dell.com/support/edocs/systems/dime521/en/SM_EN/adtshoot.htm#wp1056411

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1 Answer

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Contact technical assistance.They will most likely ask you to send it back to repair.

This chart is where I got my conclusion.

Power Light

Problem Description

Suggested Resolution
Solid green
Power is on, and the computer is operating normally. On the desktop computer, a solid green light indicates a network connection.
No corrective action is required.
Blinking green
The computer is in the suspended state (Microsoft® Windows® 2000 and Windows XP).
Press the power button, move the mouse, or press a key on the keyboard to wake the computer.
Blinks green several times and then turns off
A configuration error exists.
Check the diagnostic lights to see if the specific problem is identified.
Solid yellow
The Dell Diagnostics is running a test, or a device on the system board may be faulty or incorrectly installed.
If the Dell Diagnostics is running, allow the testing to complete.
Check the diagnostic lights to see if the specific problem is identified.
If the computer does not boot, contact Dell for technical assistance.
Blinking yellow
A power supply or system board failure has occurred.
Check the diagnostic lights to see if the specific problem is identified.
Solid green and a beep code during POST
A problem was detected while the BIOS was executing.
See "Beep Codes" for instructions on diagnosing the beep code. Also, check the diagnostic lights to see if the specific problem is identified.
Solid green power light and no beep code and no video during POST
The monitor or the graphics card may be faulty or incorrectly installed.
Check the diagnostic lights to see if the specific problem is identified. See "Video and Monitor Problems" in your Owner's Manual.
Solid green power light and no beep code but the computer locks up during POST
An integrated system board device may be faulty.
Check the diagnostic lights to see if the specific problem is identified. If the problem is not identified, contact Dell for technical assistance.

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1 Answer

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2 Answers

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Looks like it may be a memory problem according to the lights.

ad54556.gif Possible memory failure

Reseat all DIMMs and restart the system to retest.

Here is the link to the beep codes and diagnostic lights for your dell optiplex gx 150 HERE

The Beep codes are in Table 2 and the diagnostic lights are in Table 3.
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2 Answers

Can't boot up Dell 5100 Dimension, amber light flashes


When you mean the amber light, is that the blinking hard drive access light or the power light? Different cases have different colors on it. Mine has blue and green lights.

If you see the boot screen (bios) and then after it goes to boot, does it blink and hang?

This could be a simple operating system issue, hard drive or hardware/motherboard issue. If you could provide more information, that would help.

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