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CD-rom driver is missing on my Toshiba laptop

I just bought a Toshiba laptop from a friend and the CD/DVD rom is not working. I looked in the my computer icon and the CD/DVD rom is not there. I think the drivers are missing.Please help.

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Go to Control Panel >System>Hardware >Device Manager.
Click on the + sign and see if the cd/dvd drive is listed. Does it have a yellow or red mark?
If it does, right click it and select un-install. Then restart the computer.

While you are in the Device manager, click the + sign next to "IDE ATA/Atapi controllers"
Check and see if there is a red x or yellow exclamation sign on it. If there is right click and select un-install, then re-boot.

If that does not fix it, update your anti-virus and run a scan in Safe Mode.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Oct 18, 2008

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1 Answer

Cd rom is found


Here are solutions:
  • Buy a drive cleaning CD/DVD, those from dollar store may also work, clean the drive a few times and it should read CD/DVD.
  • Alternatively look at the Toshiba support drivers for firmware update to your specific drive. Make sure you do get all the recommended and critical Toshiba updates. Check it here: http://support.toshiba.com/support/home
Regards, Mike Official Toshiba Support Toshiba

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1 Answer

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If you just need driver for your CD/DVD ROM, you can just download it automatically or rollback its previous driver.
For Windows 7
- click start > run > type "devmgmt.msc" w/o qoutes or (press the window key and letter r at the same time on your key board to open the run box.
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