Question about Motorola Mobility T722i

2 Answers

My t722i display has no back light

When I power up my phone the backlight does not come on, you can see what's on the screen, but the screen is dark. What can be the problem? I've tried the brightness, the contrast setting and nothing. Please help me resolve this problem

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  • Jennifer
    Jennifer Nov 05, 2007

    It's November 4th. I bought my LG Chocolate VX8500 phone on October 22 and the backlight has not been working, so I cannot see the screen! When I turn it on, it works until the screen turns off from inactivity. When I slide it open or unlock it, the screen comes back on but the backlight doesn't, so it's dark. I can just barely make out what's on it only if I squint and look really closely and only if I have the right amount of light. I have gone through the display settings and have tried it with the backlight set on "Always on" and with it set to go off after a certain number of seconds, but nothing makes a difference. The phone is two weeks old and it has not been damaged as far as I know of. It starting acting up basically the day after I bought it. I didn't even use it the day I got it because it had half a charge out of the box and I was waiting for the battery to run down completely before I charged it so I left it at home, where nothing could've possibly happened to it, so I cannot think of anything that I might've done to it to cause this. I signed up for the replacement program in case I lost it or it was damaged and not covered by the warranty, so I can get a new one if I need it, but I don't want to do that if there's a way I can get it to work without having to pay to ship it to the company for fixing and without having to buy any replacement parts or anything. The phone is not in my name, so I myself would not be able to get the replacement, and I don't want to bother the account holder with this if it is not neccessary. I'm grasping at straws here, because I think the only thing I can do is get a new one, but, before I do, is there anything that I can do to fix it? Thanks.

  • Anonymous Nov 26, 2007

    i have the same problem too i dont know how to fix it =/

  • varis Dec 31, 2007

    ive tried everything to turn my backlight on but it wont work

  • thekid2315 Jan 28, 2008

    i can see the back round but it the back light wont work at all i did everything i need help

  • Xyze Feb 10, 2008

    Want to make the fonts bigger. How?

  • moneyman07 Feb 13, 2008

    I've tried too change the brightness.Also i've tried to change the settings around what can i do?

  • alfe Feb 28, 2008

    no light on the display

  • Anonymous Mar 04, 2008

    i ve taken it to the store and they they cant fix it and then i tried to change the settings and that dosent work either

  • Dr Fix May 05, 2008

    Actactlly the same thing I did. No backlight, everything works fine. I use to give my phone to my 1 year old daughter who just loves to play with it. She keep putting it in the mouth, and I think my problem started due to this.

  • bay_bee_grl May 08, 2008

    i have the same problem eith my kick....i can only see my screen in the light other wise my screen will not work the light will not come on i have tried yurning it on and off several times...nothing seems to work

  • Anonymous Sep 05, 2008

    my problem is display is too light and I can't read it

  • Anonymous Dec 16, 2008

    same

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2 Answers

Clean up the LCD connector first as well as the LCD ribbon w/ lacquer thinner, brush it gently, if nothing happens, replaced it.....

Posted on Oct 02, 2007

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  • Expert
  • 175 Answers

The LCD needs to be replace. Get it replaced.

Posted on Jun 12, 2006

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