Question about HP PSC 2410 All-In-One InkJet Printer

4 Answers

Resuming operation after a power failure.

Ever since a recent power failure my HP 2410 has refused to 'come up' powering up the unit results in what sounds like a startup cycle which then continues for several minutes. The power on led continues to flash, hourglass shows in the display and jobs will not print. Needless to say that copier fax and scanner are also nonfunctional. This occured before and HP's tech support via an IM type of interface advised to disconnect the USB cable, disconnect the power supply for a minute, reconnect, repeat 2 times connect the USB cable and reconnect the power supply, this worked in that instance but I have repeated the same proceedure several times with no success. Calls to their tech support people on the 800 number resulted in being told that my printer is out of warantee by less than a year and that I should buy a new printer. Has anybody else had similar problems and what did you do to resolve them Thanks

Posted by on

  • Anonymous Dec 01, 2008

    Try all of the above then if that doesnt work, you need to start a new thread sorry buddy

×

Ad

4 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

In case of Power Failures / Surges.....we should first check if the h/w of the printer has gone defective... Try the following in the specified order... 1. Unplug the power cable at the back of the printer and replug it and then press the "ON" button on the printer to check if it works else... 2. Unplug the power cable from the surge protector (if you are using one) and replug it and then press "ON" button else just try unplugging from the wall jack and replug the cable (if you are not using a surge). 3. Else , Try a different wall jack 4. You may even try taking the printer to a different room and then check if you get some power. Now if the printer powers up but the "startup cycle" continues...it needs a "semi full reset" to do that-> 5. unplug the power at the back of the printer and 6. press # and "6" at the same time on the front panel 7. while holding these two buttons , replug the power at the back and keep holding till you see "semi full reset" on the screen 8. Now release the buttons and let the reset complete...you may be prompted to enter the language again etc.... Even if this doesnot work...try a "full reset" 9. Which is done by pressing "#" and "9" simultaneously with the same procedure Else the firmware(program inside the printer) has gone bad and may need replacement A good option is to upgrade it by calling the tech support....they do hav an option to exchange your printer with a better model and you will benefit by about 40% over the price of the new printer

Posted on Jan 23, 2007

Ad
  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 40 Answers

All in all, invest in an interruptible power supply (UPS). Most if not all have 50% of their outlets on the battery backup side, but 100% of them have surge protection. Plug your computer and monitor into the side with battery backup and the printer and anything else you have room for on the non-battery side (the printer draws *way* too much power to be on the side with the battery). Now if something happens to the power, you're protected, not to mention you can save your work and gracefully shutdown your computer. If the equipment is damaged electrically because the UPS didn't protect it, the manufacturer will absorb the cost of replacement. I can vouch for that with APC systems, since I'm partnered with them. Feel free to contact me with ANY questions!

Posted on May 25, 2007

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My "HP Deskjet 5550" printer has stopped working. It flashes the lights but doesnt print anything. What could be the problem, and how can I solve it?

Posted on Jan 13, 2007

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 513 Answers

What Operating System are you using? if you have Windows 98 then your filesystem is FAT. FAT filesystems can corrupt or delete files if power is lost unexpectedly. Apparent driver file corruption. Another possiblity is that the port is bad, try connecting through a different USB port. Good luck

Posted on Jun 12, 2006

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

El Duderino
  • 47 Answers

SOURCE: Flashing Lights on HP 690C - Won't Print

Hi Stev, First I know this is going to sound strange but have you disconnected the printer cable from the printer itself? (not the computer) If not try unplugging both the parallel and power cables for 30 seconds, then when you reconnect and power up hit the resume button. I've seen problems in the past where a job was killed like that and the printer would not work until the parallel cable was removed from the printer. The light pattern you describe, resume light blinking with the power light on, can mean any one of the following things on that model HP. 1. Top cover is open. Open the top and make sure there is nothing keeping the cover from closing all the way. Don't forget to check the underside of the cover for something stuck to it. Close the top cover. 2. A print cartridge is missing or an incorrect print cartridge is installed. Install the correct print cartridge. AND/OR Verify that the print cartridge is properly snapped into place. Close the top cover. 3. Printer detects an out-of-media condition. Load media in the lower (IN) tray and press the Resume button. 4. Media is improperly loaded. Remove media from the IN tray, re-square the stack, and reload. Make sure that the media-width adjuster and media-length adjuster are against the stack of media. Make sure that media is not buckled in the IN tray. Verify that the media-width adjuster is along the left edge of the tray and is pushing the right edge of the media against the right wall. 5. The printer timed out waiting for a form-feed command. Press the Resume button. The page will eject from the upper (OUT) tray. 6. Printer detects out-of-ink condition. Replace the print cartridge and press the Resume button. 7. Dirty Cartridge Contacts Use a clean foam-rubber swab or lint-free cloth slightly dampened with water. (Distilled water is recommended. Tap water might contain contaminates that could damage the cartridge.) Locate the copper-colored circuitry strip on the back of the cartridge. Clean the copper-colored strip with the dampened swab or cloth. Do not wipe the nozzle end of the cartridge or touch the silver-colored nozzle plate on the bottom of the cartridge. Unplug the power cord from the printer. Clean the carriage contacts on the back wall of the ink cartridge carriage with a damp foam-rubber swab or lint-free cloth. Use a dry foam-rubber swab or lint-free cloth to remove the moisture from the contacts. If the carriage contacts show noticeable damage, contact the HP Customer Support Center listed in the printer's User's Guide. Plug the printer back in and try printing again. 8. Printer detects paper in the paper path. Turn the printer off and open the top cover. Make sure that paper is not jammed in the printer. Lift the right black rectangular paper sensor (located in the middle of the printer just below the silver rod on which the cartridge carriage slides) and make sure that nothing is stuck under the paper sensor, perhaps by blowing under the sensor. Close the top cover and turn the printer on. Try printing again. If none of this helps let me know and I'll see what else I can dig up on the problem. El Duderino

Posted on Nov 17, 2006

  • 1 Answer

SOURCE: can't send or recieve faxes

Step three: Use an analog telephone service HP Fax and All-in-One products are designed to work with analog telephone services and might experience some difficulties when they are connected to phone lines with digital services. Make sure the product is connected to an analog telephone service. To obtain digital services information or support, contact the telephone service provider or system administrator.

Posted on Aug 26, 2008

  • 1684 Answers

SOURCE: Ink System Failure: Errow:Oxc18a001 with a HP C7280

Hello,

Check our web site at: www.ccl-la.com/hp.htm We have a step by step guide to correct this problem. This error is caused by air in the ink feed tubes and the guide will help you do a purge on the lines.

I hope this helps, If so please rate my solution.

Buddy
Corporate Computer
www.ccl-la.com

Posted on Aug 19, 2009

Testimonial: "Thanks a million!!!!. Saved the day. Instructions were on point... Reply was timely. THANKS."

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

No power of lights or any movement on my HP PSC 2400 Printer. When i check the power supply unit it has the voltage on the end pins.


Since there is voltage coming from the power supply try your printer in a known working ac outlet.

If your still not getting power then that means the main board inside of the printer is bad.


Dec 18, 2009 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

After a power failure, how do you reset the printer? The "on" green light is blinking


Power off the printer AND the PC. Restart the PC and then power on he printer. Go to control panel/printers and double click the printer. If there is anything in there waiting to print cancel it. Then try and print again.

Oct 27, 2009 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Now it refuses to print !!!!


Try to use another USB Connector. It might be damage already.

Jul 25, 2009 | HP Photosmart C5280 Printer

1 Answer

There is no power. The green lcd light is blinking on back. Other then that I can't get the machine to do anything. HELP!


First thing to do is to verify that the pc isn't powering on.

- listen for the hard drive(s) and fans. If you don't hear them, skip these tips.

- open the cd/dvd drive bay. If it opens, you've got power.

Now, since this a vague subject, here's what the possibilities are IF the pc isn't power up:

- PSU (power supply) failure. They can be killed by power surges... frequent power outages from tripped home breakers, lightening strikes and so on. If the PSU fan isn't operating, it's a good sign that either the PSU fuse is dead or the PSU itself is.

- HDD (hard drive) failure. Although, in this case, you would get an error message on the screen informing you that no operating system was found.

- Improperly installed or loose componants. Sometimes the pc will simply shut down and refuse to start if RAM is installed incorrectly. It would also refuse to start up if the RAM were dead (not likely that all RAM would die at the same time though).

- CPU (processor) failure. Overheating caused by insufficient are flow (dead cpu fan or excessive dust) and power surges can cause a cpu to fry. This will cause the pc not to start up.

- Resource conflicts. If you've recently installed a new componant, the pc may not start if that componant conflicts with the resources that another major componant is using. In this case, uninstall the componant that you've installed and restart.

- MB (motherboard) failure. Excessive heat, shock or condensation can cause the micro curcuits of the board to melt, crack or short. In this case, there's nothing you can do but replace the board (tigerdirect.com can offer cheap, quality replacements).

Unless you'd care to elaborate further regarding the details of this malfunction, I'm afraid that you'll have to investigate each one of these possible causes to find the issue.

Apr 09, 2009 | HP Pavilion a706n PC Desktop

1 Answer

Hp 2410 just clicking


When you power on the printer.
See if the scanner light move to the right and then keep on clicking.
If this happen, the scanner head is unable to find home position.
You will have to clean the strip under the glass.
If this only start to happen recently, you could unplug the printer and wait 1 hour.
Replug in the printer will at times stop the clicking.
You can go to http://h10025.www1.hp.com
Enter c00553775 into the search block.
Click on Hp All in one how to clean scanner glass.
This will bring you to the HP document.

Jan 27, 2009 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

After initial power on of HP ProLiant ML350, it will not stay on.


Is it on a dedicated circuit? Have you checked the voltage? As a control, I would suggest you move it back to its most recent location temporarily or at the very least to a location with a different power circuit to try to isolate if you have a power issue or a server failure.

Do you have two power supplies? If so, be sure they are plugged into independent circuits if at all possible.

Jan 25, 2009 | HP ProLiant ML350 (370507R001) Server

6 Answers

Error 232 receiving fax


fax error 232 indicates a communication failure between the sending and receiving units. I'd check for line noise on the phone (you can hear it as cracks and pops) If your fax line is not dedicated, any noise from another phone pickup or an answwering machine can cause the failure.

Jul 17, 2008 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Hp psc 2410


Hi nikki - Here is a link to download the software . Just choose your Mac operating system and you'll be able to download the full software. If this solves your problem PLEASE rate as fixed. If you need more help just add a comment and I'll be happy to assist you further. Thanks and have a nice day.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=303753&lc=en&cc=us&dlc=en&submit.y=5&submit.x=6&lang=en&cc=us

Jeff

Apr 30, 2008 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Unit wont start up after power failure


Answer on fixyourownprinter.com. Search there to see how to lubricate rod under scanner glass. Common fault. Mine responded instantly starting up fine after rod lubrication which stops scanner initialisation routine and leaves you looking at hourglass.

Jul 30, 2006 | HP PSC 2510 All-In-One InkJet Printer

Not finding what you are looking for?
HP PSC 2410 All-In-One InkJet Printer Logo

3,803 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...