Question about HP PSC 2410 All-In-One InkJet Printer
Ever since a recent power failure my HP 2410 has refused to 'come up' powering up the unit results in what sounds like a startup cycle which then continues for several minutes. The power on led continues to flash, hourglass shows in the display and jobs will not print. Needless to say that copier fax and scanner are also nonfunctional. This occured before and HP's tech support via an IM type of interface advised to disconnect the USB cable, disconnect the power supply for a minute, reconnect, repeat 2 times connect the USB cable and reconnect the power supply, this worked in that instance but I have repeated the same proceedure several times with no success. Calls to their tech support people on the 800 number resulted in being told that my printer is out of warantee by less than a year and that I should buy a new printer. Has anybody else had similar problems and what did you do to resolve them Thanks
In case of Power Failures / Surges.....we should first check if the h/w of the printer has gone defective... Try the following in the specified order... 1. Unplug the power cable at the back of the printer and replug it and then press the "ON" button on the printer to check if it works else... 2. Unplug the power cable from the surge protector (if you are using one) and replug it and then press "ON" button else just try unplugging from the wall jack and replug the cable (if you are not using a surge). 3. Else , Try a different wall jack 4. You may even try taking the printer to a different room and then check if you get some power. Now if the printer powers up but the "startup cycle" continues...it needs a "semi full reset" to do that-> 5. unplug the power at the back of the printer and 6. press # and "6" at the same time on the front panel 7. while holding these two buttons , replug the power at the back and keep holding till you see "semi full reset" on the screen 8. Now release the buttons and let the reset complete...you may be prompted to enter the language again etc.... Even if this doesnot work...try a "full reset" 9. Which is done by pressing "#" and "9" simultaneously with the same procedure Else the firmware(program inside the printer) has gone bad and may need replacement A good option is to upgrade it by calling the tech support....they do hav an option to exchange your printer with a better model and you will benefit by about 40% over the price of the new printer
Posted on Jan 23, 2007
All in all, invest in an interruptible power supply (UPS). Most if not all have 50% of their outlets on the battery backup side, but 100% of them have surge protection. Plug your computer and monitor into the side with battery backup and the printer and anything else you have room for on the non-battery side (the printer draws *way* too much power to be on the side with the battery). Now if something happens to the power, you're protected, not to mention you can save your work and gracefully shutdown your computer. If the equipment is damaged electrically because the UPS didn't protect it, the manufacturer will absorb the cost of replacement. I can vouch for that with APC systems, since I'm partnered with them. Feel free to contact me with ANY questions!
Posted on May 25, 2007
My "HP Deskjet 5550" printer has stopped working. It flashes the lights but doesnt print anything. What could be the problem, and how can I solve it?
Posted on Jan 13, 2007
What Operating System are you using? if you have Windows 98 then your filesystem is FAT. FAT filesystems can corrupt or delete files if power is lost unexpectedly. Apparent driver file corruption. Another possiblity is that the port is bad, try connecting through a different USB port. Good luck
Posted on Jun 12, 2006
Hi Stev, First I know this is going to sound strange but have you disconnected the printer cable from the printer itself? (not the computer) If not try unplugging both the parallel and power cables for 30 seconds, then when you reconnect and power up hit the resume button. I've seen problems in the past where a job was killed like that and the printer would not work until the parallel cable was removed from the printer. The light pattern you describe, resume light blinking with the power light on, can mean any one of the following things on that model HP. 1. Top cover is open. Open the top and make sure there is nothing keeping the cover from closing all the way. Don't forget to check the underside of the cover for something stuck to it. Close the top cover. 2. A print cartridge is missing or an incorrect print cartridge is installed. Install the correct print cartridge. AND/OR Verify that the print cartridge is properly snapped into place. Close the top cover. 3. Printer detects an out-of-media condition. Load media in the lower (IN) tray and press the Resume button. 4. Media is improperly loaded. Remove media from the IN tray, re-square the stack, and reload. Make sure that the media-width adjuster and media-length adjuster are against the stack of media. Make sure that media is not buckled in the IN tray. Verify that the media-width adjuster is along the left edge of the tray and is pushing the right edge of the media against the right wall. 5. The printer timed out waiting for a form-feed command. Press the Resume button. The page will eject from the upper (OUT) tray. 6. Printer detects out-of-ink condition. Replace the print cartridge and press the Resume button. 7. Dirty Cartridge Contacts Use a clean foam-rubber swab or lint-free cloth slightly dampened with water. (Distilled water is recommended. Tap water might contain contaminates that could damage the cartridge.) Locate the copper-colored circuitry strip on the back of the cartridge. Clean the copper-colored strip with the dampened swab or cloth. Do not wipe the nozzle end of the cartridge or touch the silver-colored nozzle plate on the bottom of the cartridge. Unplug the power cord from the printer. Clean the carriage contacts on the back wall of the ink cartridge carriage with a damp foam-rubber swab or lint-free cloth. Use a dry foam-rubber swab or lint-free cloth to remove the moisture from the contacts. If the carriage contacts show noticeable damage, contact the HP Customer Support Center listed in the printer's User's Guide. Plug the printer back in and try printing again. 8. Printer detects paper in the paper path. Turn the printer off and open the top cover. Make sure that paper is not jammed in the printer. Lift the right black rectangular paper sensor (located in the middle of the printer just below the silver rod on which the cartridge carriage slides) and make sure that nothing is stuck under the paper sensor, perhaps by blowing under the sensor. Close the top cover and turn the printer on. Try printing again. If none of this helps let me know and I'll see what else I can dig up on the problem. El Duderino
Posted on Nov 17, 2006
SOURCE: can't send or recieve faxes
Step three: Use an analog telephone service HP Fax and All-in-One products are designed to work with analog telephone services and might experience some difficulties when they are connected to phone lines with digital services. Make sure the product is connected to an analog telephone service. To obtain digital services information or support, contact the telephone service provider or system administrator.
Posted on Aug 26, 2008
Check our web site at: www.ccl-la.com/hp.htm We have a step by step guide to correct this problem. This error is caused by air in the ink feed tubes and the guide will help you do a purge on the lines.
I hope this helps, If so please rate my solution.
Posted on Aug 19, 2009
Testimonial: "Thanks a million!!!!. Saved the day. Instructions were on point... Reply was timely. THANKS."
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