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Bought new compac laptop..had hp photosmart3210 all-in-one printer. installation disc i had did not support windows vista. came to hp and downloaded new driver to support windows vista. worked for two days now the printer gives nothing but errors. does not print, leaves all printing in queue. have deleted all processes/printing requests but still cannot get printer to work. when i go to hp support it states there is nothing installed. help?

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  • goodbyeman Jan 15, 2009

    My printer always gives the messege "pending".Also isn't deleted.Printer light blinks always.What the hell is this?
    Suleman,
    goodbyeman@hotmail.com



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The software you downloaded will have a folder called ccc you need to follow the steps below and reinstall again for this to work.

disconnect the usb from the printer>
insert the printer cd in the drive>
cancel the autorun that pops up>
Explore the cd from my computer>
locate the folder called ccc>
it will contain files called uninstalll1, uninstalll2,uninstalll3,uninstalll4>
run them all in the same order as above>
this will completely wipe off the hp device from the pc (it will take time each level taking more time then the one bofore it)
once done restart the pc>
reinsert the printer software cd and follow the onscreen instructions to reinstall the printer software again.


if this dose'nt work and u need steps for registry cleanup (usb entries) let me know

I hope it works
cheers

Posted on Oct 18, 2008

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Posted on Jan 02, 2017

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