Question about HP Office Equipment & Supplies
The software you downloaded will have a folder called ccc you need to follow the steps below and reinstall again for this to work.
disconnect the usb from the printer>
insert the printer cd in the drive>
cancel the autorun that pops up>
Explore the cd from my computer>
locate the folder called ccc>
it will contain files called uninstalll1, uninstalll2,uninstalll3,uninstalll4>
run them all in the same order as above>
this will completely wipe off the hp device from the pc (it will take time each level taking more time then the one bofore it)
once done restart the pc>
reinsert the printer software cd and follow the onscreen instructions to reinstall the printer software again.
if this dose'nt work and u need steps for registry cleanup (usb entries) let me know
I hope it works
Posted on Oct 18, 2008
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Posted on Jan 02, 2017
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