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On my psc 1610 all in one the scan to feture does not work. it tells me i need to run install or run device software

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Just follow the steps below and it should start working again

this is a issue with communication between the devices and can be due to several reasons like incomplete installation(scanning drivers not installed. usb cable being too long. some ho **** on the pc already). follow the steps below and see if it works. if not you will have to mess with the registeries and thats the next level.

disconnect the usb from the printer>
insert the printer cd in the drive>
cancel the autorun that pops up>
Explore the cd from my computer>
locate the folder called ccc>
it will contain files called uninstalll1, uninstalll2,uninstalll3,uninstalll4>
run them all in the same order as above>
this will completely wipe off the hp device from the pc (it will take time each level taking more time then the one bofore it)
once done restart the pc>
reinsert the printer software cd and follow the onscreen instructions to reinstall the printer software again.


if this dosent work and u need steps for registery cleanup (usb entries) let me know

I hope it works
cheers

Posted on Oct 18, 2008

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1 Answer

The scanner does not work for my HP PSC 1610. When I press the scan button the screen instructs me to install or run device software for feature. What does this mean?


you do not have proper driver for your all in one printer here install the full driver for your printer from CD and if you do not have driver CD with you download from here.

select your operating system there and choose full driver to download

CLICK HERE

This will help. Thanks please keep updated. please do rate the solution positively .Thank you for using Fixya

Regards
manish

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I want to add my PSC 1610 as a network printer (it's attached to a print server device). When adding the network printer windows asks for the *.inf file... I can't find this file on the installation disk...


i have the same printer- unplug the printer usb cable- un-install the printer- plug the usb back in. when the new device wizard comes up, tell you have cd. insert install cd- browse for your cd device letter- choose that. then re-install printer- full install! will prob. ask you to 'name' your printer!- write down that name! you'll need that, as well as your psc 1610 i.d. then , if your computer is the net-work comp., you need to set it up on control panel to share. then check other computers on network and see if they 'see' the hp psc 1610 and then add them to printer sharing- this is where you'll need the 'name'. i had less problem with w98se, than i did with xp pro or home! love you, microshaft!!
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Nov 09, 2009 | HP PSC 1610 All-In-One InkJet Printer

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Unable to install SCAN functions for HP PSC 1610


If you are having issues using your PSC 1610 on the Vista operating system there is actually an easy workaround using "paint" (I'm using "SnagIT").

Check it out:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00809848&lc=en&dlc=en&cc=us&product=390315&lang=en

For whatever reason you can't use the actual button on the printer/scanner but when you open paint you can scan the doc from your computer.

Hope this helps!

Mar 27, 2009 | HP PSC 1610 All-In-One InkJet Printer

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My HP 1610 printer works, the copier works but when I try to scan it says "No scan options" need to install or run device software. Don't have the disk we had a flood 9/14/08 and everything lost in the...


Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came withthe printer. When the software program asks you to connect theprinter to the USB port, do so and it should again work properly.
Hope this helps. Bud


Dec 31, 2008 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

HP printer


i have the same problem. We need help with these **** products!!!

Jul 20, 2008 | HP PSC 1610 All-In-One InkJet Printer

2 Answers

Our scanner wont work the printer and copier work fine


You should be able to find a white sticker on the bottom of the printer. The serial number will be there as well. If you have the PCS 1610 than follow the uninstall instructions given by Hp at this link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00265838&cc=us&lc=en&dlc=en&product=390315&dlc=en&lang=en
Than go to the link below and download & install the 1610 software: HP Full Feature software/driver: No Network Support &
HP Image Zone/Photo and Imaging Unexpected Internal Error and Communications Failure Patch
That should fix your troubles. Look at the fixes while at Hp and if you feel you need other upgrades now would be a good time to download.

Dec 29, 2007 | HP PSC 1610 All-In-One InkJet Printer

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