Question about HP Office Equipment & Supplies
Just follow the steps below and it should start working again
this is a issue with communication between the devices and can be due to several reasons like incomplete installation(scanning drivers not installed. usb cable being too long. some ho **** on the pc already). follow the steps below and see if it works. if not you will have to mess with the registeries and thats the next level.
disconnect the usb from the printer>
insert the printer cd in the drive>
cancel the autorun that pops up>
Explore the cd from my computer>
locate the folder called ccc>
it will contain files called uninstalll1, uninstalll2,uninstalll3,uninstalll4>
run them all in the same order as above>
this will completely wipe off the hp device from the pc (it will take time each level taking more time then the one bofore it)
once done restart the pc>
reinsert the printer software cd and follow the onscreen instructions to reinstall the printer software again.
if this dosent work and u need steps for registery cleanup (usb entries) let me know
I hope it works
Posted on Oct 18, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 02, 2011 | Office Equipment & Supplies
Nov 22, 2010 | HP PSC 1610 All-in-One Printer, Scanner,...
Apr 22, 2010 | HP PSC 1610 All-in-One Printer, Scanner,...
Mar 23, 2010 | HP PSC 1610 All-In-One InkJet Printer
Nov 09, 2009 | HP PSC 1610 All-In-One InkJet Printer
Mar 27, 2009 | HP PSC 1610 All-In-One InkJet Printer
Jan 15, 2009 | HP PSC 1610 All-In-One InkJet Printer
Dec 31, 2008 | HP PSC 1610 All-In-One InkJet Printer
Dec 29, 2007 | HP PSC 1610 All-In-One InkJet Printer
115 people viewed this question
Usually answered in minutes!