Question about Acer Aspire 5610-4648 Notebook

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APPCRASH When ever I close my internet explorer I get an error and all tabs have to be closed. The error is Problem signature: Problem Event Name: APPCRASH Application Name: iexplore.exe Application Version: 7.0.6001.18000 Application Timestamp: 47918f11 Fault Module Name: StackHash_fd00 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 03db0fb1 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 16393 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 Please help me.

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  • Patrick Kam May 11, 2010

    Will the IE in your Vista OS crash with only a blank tab as well? And how many Add-ons and Toolbars you have installed?


    spend some time do a online antivirus scans may get rid of malwares that could cause IE crashes:

    ESET Online Scanner: http://www.eset.com/onlinescan/
    Panda Security (ActiveScan): http://www.pandasecurity.com/homeusers/s...

    Kaspersky Lab: http://www.kaspersky.com/virusscanner

    F-Secure: http://support.f-secure.com/enu/home/ols...

    McAfee FreeScan: http://us.mcafee.com/root/mfs/default.as...

    Trendmicro Housecall v6.5: http://housecall65.trendmicro.com/

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Do a recovery at boot up. You are missing files for some reason. IE can't find what it needs. Either some kind of virus got it or you have a programming error. Do a Recovery at boot up. Immediately after the recovery, scan for viruses.

Posted on Oct 19, 2008

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  • 24 Answers

SOURCE: problem with iexplore.exe

Can be so many things but first thing is first... Go to the control panel, go to internet options, click on the advanced tab and click the reset option. This will clear all add ons, internet temp files, custom installed stuff etc... If this doesn't work you might have spyware, corrupt IE, antivirus related trouble and the list goes on...

Posted on Nov 09, 2008

Clockwire
  • 72 Answers

SOURCE: INTERNET EXPLORER STOPS WORKING NOT RESPONDING

try running a registry scanner/cleaner should also help with any othere slowdowns ya might be having. good luck to you

Posted on Dec 04, 2008

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Can be so many things but first thing is first... Go to the control panel, go to internet options, click on the advanced tab and click the reset option. This will clear all add ons, internet temp files, custom installed stuff etc... If this doesn't work you might have spyware, corrupt IE, antivirus related trouble and the list goes on...

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1 Answer

Windows dvd maker


What OS are you using? Ultimate, Premium, Basic?
Windows DVD Maker has stopped working Issue : While trying to create DVD in Windows DVD Maker in Vista, or while creating a DVD from Windows Movie Maker, which uses Windows DVD Maker, the burn process stops with error message.

Error message : " Windows DVD Maker has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. "

Cause : Windows DVD maker stops working because of incompatibility with one or more codec files which are outdated or incompatible with the particular project or the DVD Maker software itself.


Resolution :

These Codec files should be located and renamed to resolve the issue.

1. Open Start menu and type Event Viewer in the Start menu search bar. Open Event Viewer from the menu.

2. In the Event Viewer window Click on Windows Logs in the left panel

3. Click on Application Logs under Windows Logs

4. Locate error messages listed in the Central panel of the Event Viewer window and double click the error to check if this is log is related to DVD Maker.

Sample Error Log :

Problem signature

Problem Event Name: APPCRASH
Application Name: DVDMaker.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b0
Fault Module Name: nevideohd.ax
Fault Module Version: 4.6.15.0
Fault Module Timestamp: 459bb828
Exception Code: c0000005
Exception Offset: 00008b89
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1062


5. Locate Fault Module name, it should be a file with extension .ax.

6. Once the file name is identified, try to locate the file in C:/Windows/System32 folder. ( Please click on Show Contents if the files are not listed Automatically ).

7. If the files are not listed in System32 folder, search for the file, with search containing system files and folders.

8. Locate the file and rename it.

9. Check if the issue persists. If the issue persists and the error message again appears, locate the new .ax file that is causing the issue from the Event Viewer, error log.

These steps will resolve the issue instantly without a restart.


Sep 18, 2008 | PC Laptops

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