Drum doesn't move or spin

With the lid open, try to turn tub by hand. If you can you may have a bad clutch. If you hear the washer agitating at the begining of the cycle without any water and filling at the end of the cycle, replace the ATC switch. Try spin cycle and open the lid, if you don't see the tub turning, but hear the motor, check motor coupler, or if it never spins after you close lid, check lid switch. These are the most common solutions to this complaint.

If the tub still moves but it's just not spinning that fast (and the water is draining out), then that means your motor control board has just started to fail and it will need to be ordered and replaced to fix the issue. If you pull the washer out and remove the back panel, there is a control board mounted to the floor under the tub. This is the motor control board and it will need to be ordered and replaced to fix the issue.

A washing machine is basically a big tub that repeatedly fills with water and then drains, spins to wring clothes dry, and has a device for stirring things up-- either an agitator in the middle of a top-load machine or a rolling drum in the case of a front-loader.
The four cycles that every washer performs are fill, wash, drain, and spin. Though these functions are pretty basic, a number of things can go wrong with them.
There are a number of problems that you can fix quite simply; some issues, however, are better left in the hands of an appliance repairperson.Problems that commonly occur with a clothes washer are discussed in depth below.If your washer doesn't run, be sure it's plugged in and that the receptacle works (the circuit hasn't overloaded). Before working on the washing machine, be sure to unplug it.
To prevent problems, follow good maintenance procedures. Use the right amount of detergent for your washer and your water hardness, make sure the machine is level, and don't overload it for the cycle chosen.

Washing Machine Does Not Fill
If the washer doesn't fill, the water inlet screens may be blocked. Clean or replace them. (Check your owner's manual for the location of the screens; they're often located at one end of the supply hoses, or you may have to remove a panel to access them.) Other reasons for not filling may be that either the timer or temperature selector is broken--both of these are repairs for an appliance repairperson.

Washer Does Not Spin
If your washer doesn't spin, check to see if the clothes have jammed or are unbalanced in the drum before calling a repairperson. Unbalanced clothes will also cause a w
asher to shudder or "walk." If straightening out the load doesn't stop the washer from shaking, look at the feet underneath and be sure they are properly adjusted to keep the washer sitting level on the floor (you just turn them to move them up or down).
Clothes Are Wet After Spin Cycle
If your clothes remain wet after your washer's spin cycle, perform the following diagnostics:
1) Lift the lid during the spin cycle. If the tub is not spinning, you may have a damaged motor coupler. Call a repairperson to replace this part.
2) If the tub is spinning, recheck the load to make sure it is balanced. If you are certain the load is balanced but your clothes are still wet, you may need to call a repairperson to replace a damaged motor pulley, tub bearing, belt, or clutch.

3) You can also follow the troubleshooting steps outlined in "Washing Machine Doesn't Drain." You may have a problem with your drain hose or pump.

Have a look for coins etc stuck in the drain pump or the tub outlet hoses especially where they fit onto the tub. If a coin or other foreign material blocks the water flow when draining , these machines wont spin properly.

Hi, Do you know if the washer spins at all?
It sounds like the coupler has gone bad.
Please let me know if it spins at all.
I can send yyou instructions on changing the coupler.

Vic

I assume you have removed the lint filter at the bottom of the machine and cleaned it out to make sure the pump is not stalled on a 1 pence or bra clip. Can you hear the motor start to spin? If not its probably because the water level switch is gunged up at the bottom of its rubber tube where it comes from the drum. Remove the top of the machine and locate the pressure switch - usually a round black or white device about 80 to 100mm across with a rubber pipe on a small spout 8mm diameter. Take the pipe clip off using pliers to compress it and move it back down the pipe. Remove the pipe and blow hard down the pipe to try and clear the blockage - you will hear bubbles blowing in the bottom of the drum water. Also you could very very gently blow into the switch stub pipe and listen for it changing over - clicks usually twice each way - blow - two clicks, release - two clicks. Restore swtch pipe and try the machine again. Good luck.

Do you hear the motor spinning loud whirring noise,when drum is not,if so drum belt has come off or snapped,if no noise possible brushes on motor need replacing

Start checking the lid switch, if this is stuck the machine wont start.

If the drum does not move at all, the motor, the motor control unit, the motor coupler, the control board may be faulty.

For more details you need to observe if machine is draining and pumping water inside during cycle, see: It doesn't spin

if it wont drain , check your lid switch, check out your motor coupler, if it will not agitate and spin, replace your motor coupler, if it agitates and dont spin, replace your lid switch.

alot of times the washer will drain but we hurriedly cut it off when we hear noise or the water is out but it never spinned and so the clothes are soapy wet...