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please go to http://www.dyson.com/support/help.asp?article=32&product=DC22-MOTORHEAD-US please select the model exactly, and proceed with common sense for troubleshooting problem and fix it. You must shure to see the videos, and see if the parts installed is o.k or are not. You must test the belt is broken, worn, or bad installed. test the motor for brush, bearing and lubrication, and finllay the thermal fuse inside or thermal switch. God bless you
I'm sorry to hear you're having difficulties with your DC05 Motorhead. I'd encourage you to give our customer Helpline a call on 0800 298 0298. One of our advisors will be happy to run through some troubleshooting checks over the phone with you to help determine the cause of this issue.
Unfortunately the DC05's Motorhead is supplied as a complete assembly, so we're unable to offer individual components to repair your Motorhead. If you'd like to order a replacement Motorhead assembly, you can do so via our Helpline on 0800 298 0298, or through our online store:
You can sometimes tell from the "feel" of the switch if this is a problem with the switch itself. However, by far the most common cause of the "won't switch on" problem is damage to the flex. Dysons are often let down by the quality of their flex, and it's quite common for the copper wire in the flex to break (compounded by the fact that the plastic tends to become brittle, especially if the flex has not always been fully unwound in use). This usually happens where the flex is subject to the greatest strain and bending - where it leaves the plug and at the other end which (sadly for a DC05) is inside the rewind reel. There may or may not be visible external signs of damage.
If you want to know what's involved in fitting a new flex and reel, go to www.dysonmedic.com then scroll to the bottom of the page and click on "DC02 cable replacement". The person who set up that site hasn't done a page for this job on a DC05, but the DC02 is similar. His "DC05 motor replacement" page shows you how to dismantle the 05 and get to the cable reel.
I hope this helps. Good luck!